Nichole Rodriguez
Irvine,CA
Summary
Detail-oriented Administrative Professional with strong skills in managing reports and clerical support. Ensures compliance with policies while delivering effective communication and customer service. Committed to enhancing team collaboration and operational excellence.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Fairwinds
West Hills, CA
11.2023 - Current
- Assists General Manager with reports, Supervises all clerical and front desk support staff. Types and files all necessary correspondence. Responsible for all appropriate accounting functions. Supports the management team.
- Ensures compliance with company and state policy/procedures. Intake for Unusual Occurrence Report and the Employee Incident Reports.
Monitors electronic call system for proper operation. Responsible for conducting quarterly fire drills. Responsible for conducting quarterly e-call testing and maintains documentation of completed test. Updates and ensures enforcement of material in Emergency Procedures Manual.
- First line of communication with residents, resident’s family members, third party providers, co-workers, and supervisors in a courteous and professional manner. Maintains company standard related to attendance. Maintains company standard related to punctuality. Maintains company standard related to employee conduct.
Demonstrates excellent clerical and communications skills
Escrow Officer
Stewart Title
Westlake Village, CA
01.2015 - 10.2023
- Managed escrow transactions from initiation to closing, ensuring compliance with state regulations and company policies.
- Facilitated communication between buyers, sellers, and lenders to resolve issues and expedite closings.
- Developed and maintained positive relationships with clients through effective customer service and support.
- Reviewed title commitments and documents for accuracy, identifying discrepancies prior to closing.
Education
Pharmacy Technichian - Pharmacy
LACC
Los Angeles, CA10-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Fairwinds
11.2023 - Current
Escrow Officer
Stewart Title
01.2015 - 10.2023
Pharmacy Technichian - Pharmacy
LACC