Nichole Rohn
Kirksville,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and positively influencing others.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Behavioral Health Liaison
Mark Twain Behavioral Health
08.2021 - Current
- Help vulnerable individuals navigate complex mental and healthcare system diverting from criminal justice system.
- Developed and maintained relationships with community partners to strengthen behavioral health initiative.
- Counseled patients on health-related topics and lifestyle changes for improved overall well-being.
- Collaborated with local organizations to expand services and resources.
- Transported or accompanied clients to scheduled appointments or referral sites. Bridge to long term services.
- Engaged clients in health-related activities to enhance overall well-being.
- Explained required eligibility applications to patients and helped complete applications for services.
- Participation in community health education and promotion programs to reduce chronic conditions including IDD Health Equity Advisor Board.
- Provided crisis intervention and supportive counseling services to assist clients. Teach CIT courses. CIT training Coordinator.
- Missouri CIT state counsel behavioral health representative for Northeastern counties; Self Care Chair development of Regional Debriefing Coordination; Peer Led Support Teams; Outreach to Retirees.
- Post Critical Incident Seminars with Department of Corrections; Wellness Debriefings across the rural area including train derailment; mass shooting, child deaths & family fire.
ERE Program Director
MTBH
08.2013 - 07.2021
- Liaison between community agencies,partners & stakeholders to promote, improve services & communication including Emergency departments, Emergency Response Services, & Law enforcement agencies.
- Scheduled, supervised & led staff meetings to discuss new ideas and updates on program details and milestones.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Provided ongoing direction and leadership for program operations. Emphasis on team self care.
- Recruited and trained top level staff and peer support with expertise in therapeutic crisis response.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Development ERE program laying out framework, and defining roles adapting to rural area.
- Monitored program performance to identify areas for improvement.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Developed marketing to increase awareness of services across 9 counties.
- State ERE representative for Coalition 2019-July 2021.
- SHOW ME HOPE Crisis counselor during Covid-19.
- Debriefings and self care courses to LEO, EMS, Fire & Dispatch for 5 years.
ACI Coordinator
MTBH
01.2019 - 04.2021
- Handled incoming and outgoing after hours crisis calls.
- Provided consultation for all on call staff.
- Created and trained ACI staff on best practices.
- Coached employees through day-to-day crisis work and complex problems.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager. Clinical collaboration.
- Zero Suicide Initiative; Facilitator for academies
Private Practice Mental Health Counselor
LLC
01.2007 - 09.2013
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Collaborated with parents & teachers implementing consistent best practices behavioral therapy techniques.
- In-depth personalized counseling for clients surviving sexual abuse with emphasis on reducing self harm while creating healthy plans for coping.
- Led group therapy: anger management; sexual abuse survivors group; self esteem.
- Completed one-on-one counseling with broad range of clients suffering from Mood Disorders, Schizophrenia Spectrum & Trauma, stressor related issues.
- Documented psychiatric services and responses to treatment in patient case files.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Testified as expert witness in juvenile cases.
- Fostered positive student experiences and encouraged students to consider mental health field as career option.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Worked closely with families on healthy termination of parental rights for decreased trauma for parents, adoptive family and child.
Education
Master of Arts - Social Work
University of Missouri
Columbia, MO05.1994
Bachelor of Arts - Social Work,
Wichita State University
Wichita, KS05.1993
Skills
- Zero Suicide Collaborative
- Creative Out of Box Thinking
- Electronic Charting
- Home & Facility Care Coordination & Referral
- Interpersonal Communication Skills
- Educational Curriculum Design
- Therapeutic & Engaging Speaker
- Team Builder across Systems
- Life Giver to Antique Furniture
- Breaking Bread with All
Certification
2019 Certified Peer Support Supervisor
2021 Certified CIT Training Coordinator
2022 DEFENSE Peer Support
2022 SIMS Facilitator
Courses Taught
- Understanding Mental Health
- Depression, Bipolar disorder
- Reducing Stigma
- Understanding Psychosis
- QPR-Suicide Prevention
- Recognizing Signs of Suicide
- Self Harm signs & symptoms
- Lived Experience Panel
- First Responder Self Care
- Columbia Severity Screening Assessment
- Understanding Dementia & Alzheimer's
- CALM
Timeline
Community Behavioral Health Liaison
Mark Twain Behavioral Health
08.2021 - Current
ACI Coordinator
MTBH
01.2019 - 04.2021
ERE Program Director
MTBH
08.2013 - 07.2021
Private Practice Mental Health Counselor
LLC
01.2007 - 09.2013
Master of Arts - Social Work
University of Missouri
Bachelor of Arts - Social Work,
Wichita State University
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