Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Saylor

Whitman,MA

Summary

With over 15 years of diverse experience in the medical field, I am highly adaptable and a quick learner. My comprehensive knowledge of medical terminology and office practices positions me as a valuable asset to any medical team in any setting. While knowledge is essential in the medical field, it is not the sole determinant of success. My genuine passion for healthcare, exceptional communication skills, empathetic and compassionate nature, and diverse patient care skills make me an ideal candidate for your esteemed organization.


Overview

15
15
years of professional experience

Work History

Massage Therapist

Self-Employed
11.2008 - Current
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

Home Health Aide

Tempus Unlimited
10.2017 - 03.2022
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Provided companionship and emotional support to enhance mood and quality of life.

MRI Technologist Assistant

Shields MRI
09.2015 - 12.2018
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Positioned patients to obtain quality MRI images.
  • Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process.
  • Handled private and confidential information in compliance with hospital policies and procedures.

Head Regional Scheduler

HealthDrive
04.2013 - 02.2016
  • Managed a high volume of inbound calls from clients and healthcare providers, efficiently scheduling healthcare
    visits.
  • Collaborated effectively with team members and clients to ensure accurate patient status and insurance coverage.
  • Created, coordinated, and maintained daily provider schedules and patient lists, ensuring smooth clinic operations.

Patient Care Representative

Mercer
09.2012 - 03.2013
  • Verified client information by analyzing existing evidence on file.
  • Facilitated corporate FMLA, employee group health, flexible spending accounts, dental and vision, accident and disability, life insurance and wellness benefits.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone interactions.


Education

Massage Therapy Certification - Massage Therapy

Everest Institute - Brighton
Brighton, MA
04.2008

Skills

  • Administrative Procedures/Support
  • Anatomy
  • Front Desk Management
  • Medical Terminology
  • Appointment Scheduling
  • Workflow Optimization
  • Office Administration
  • Meticulous attention to detail
  • Insurance processing
  • Durable Medical Equipment processing
  • Professional Communication
  • Medical Billing

Timeline

Home Health Aide

Tempus Unlimited
10.2017 - 03.2022

MRI Technologist Assistant

Shields MRI
09.2015 - 12.2018

Head Regional Scheduler

HealthDrive
04.2013 - 02.2016

Patient Care Representative

Mercer
09.2012 - 03.2013

Massage Therapist

Self-Employed
11.2008 - Current

Massage Therapy Certification - Massage Therapy

Everest Institute - Brighton

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Nichole Saylor