Nichole Schuler
WICHITA,Kansas
Summary
Dynamic professional with a proven track record in problem-solving and excellent communication, honed as a Sales Associate at Short Stop. Skilled in creating positive customer experiences and adept in multi-tasking, I excel in fast-paced environments, consistently achieving goals with a flexible and professional approach. Expertise in conflict resolution and time management further highlights my capability to enhance team efficiency and customer satisfaction.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
Work History
Sales Associate
Short Stop
05.2024 - Current
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Massage Therapist
Savina Body Therapy
03.2001 - 09.2023
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Provided clear, concise instructions to clients to prepare for massage services.
Bankruptcy Processor
Viking Office Supply
08.1997 - 04.2000
- Filed documents with bankruptcy courts within expected timeframes to prevent delays.
- Appropriately followed up with attorneys and bankruptcy trustees to avoid bankruptcy delinquencies.
- Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
- Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
- Answered telephone calls and email messages within [Number]-hour period.
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts.
- Monitored transactions and customer behavior to identify signs of fraud.
- Properly processed deposits, withdrawals and payments for average of [Number] customers daily.
- Investigated and resolved inquiries with billing and invoicing.
- Examined financial statements and records to collect important details and verify calculations.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Applied Science - Massage Therpist
Butler County Collage
El Dorado, KS05-2020
High School Diploma -
Wichita North High School
Wichita, KS05-1995
Skills
- Problem-solving skills
- Verbal/written communication
- Excellent people skills
- Excellent communication skills
- Goal oriented
- Energetic self-starter
- Multi-tasking strength
- Policy and procedure adherence
- Conflict resolution
- Flexible schedule
- Positive and professional
- Time management
Timeline
Sales Associate
Short Stop
05.2024 - Current
Massage Therapist
Savina Body Therapy
03.2001 - 09.2023
Bankruptcy Processor
Viking Office Supply
08.1997 - 04.2000
Associate of Applied Science - Massage Therpist
Butler County Collage
High School Diploma -
Wichita North High School
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