Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Nichole Spicer

United States

Summary

As a skilled Senior Executive with over eighteen years of professional experience, my resume is a testament to my dedication to operational excellence and strategic support in government sectors. I am committed to leveraging my experience to bring diverse perspectives and enhance my team's efficiency in managing complex tasks.

Overview

18
18
years of professional experience

Work History

Senior Executive Management Assistant

Michigan Department of Corrections
08.2024 - Current
  • Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
  • Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
  • Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
  • Compiled agendas and minutes for meetings.
  • Interpretation of correspondence to the Administrator and other staff.
  • Briefing the Administrator of department issues.

Senior Executive Management Assistant to the Chief Financial Officer/Internal Controls Officer

Michigan State Police
08.2018 - 08.2024
  • FOIA delegation, dissemination, and legal discovery.
  • Gather and disseminate legislatively required boilerplate reports to House and Senate Agencies.
  • Track, manage and coordinate newly created positions and backfills and their funding sources in NeoGov.
  • Facilitate Memorandum of Understanding (MOU) approvals for the department.
  • Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
  • Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
  • Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
  • Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
  • Enhanced employee retention rates through introduction of robust career development program.
  • Improved operational workflow.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.

Administrative Assistant to the Real Estate Manager

Michigan Department of Transportation
02.2016 - 08.2018
  • Mentored the Litigation/Valuation, Acquisition, Property Management and Technical Units on all work requests
  • Maintained data analysis of Condemnation Requests (involving Eminent Domain) with the Attorney General's Office for the Gordie Howe International Bridge (GHIB) Project
  • Interpreted real estate property taxes (including legal descriptions and property surveys)
  • Active participant in several Lean Process-facilitated improvements
  • Data analysis support in bid-letting and contract scoring
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Deputy Treasurer

Shiawassee County
07.2012 - 02.2016
  • Delinquent and forfeited property tax collection
  • Negotiated and implemented payment plans for those in delinquent status
  • Interpreted property legal descriptions and completed certifications of legal descriptions on deeds, forfeitures, and redemptions
  • Reconciled property tax hardship cases and bankruptcies
  • Accounted for forfeited parcels and reported foreclosed parcels to the State of Michigan and redeemed parcels from forfeiture and foreclosure
  • Administered foreclosure assistance for those in active military status
  • Executed annual balancing of delinquent tax rolls from various municipalities with 100% accuracy
  • Ensured full compliance with all regulatory requirements related to financial reporting, taxation, and investment activities.
  • Safeguarded organizational assets by implementing stringent security measures for physical assets and sensitive data storage systems.
  • Implemented cost-saving measures through careful monitoring of expenses and identifying areas for improvement.
  • Managed timely and accurate payment processing for payroll, vendor invoices, and tax obligations, ensuring fiscal responsibility.
  • Increased transparency in financial transactions with improved record-keeping practices and regular audits.
  • Reduced budget discrepancies through thorough analysis and reconciliation of accounts.
  • Managed daily cash flow activities, ensuring accurate forecasting and proper allocation of funds for operational needs.
  • Oversaw staff training programs to ensure all team members were well-equipped to carry out their responsibilities effectively.
  • Leveraged technology solutions to streamline operations, improve efficiency, and enhance overall effectiveness in managing the organization''s finances.
  • Assisted Treasurer in managing the investment portfolio, maximizing returns while minimizing risk exposure.
  • Drafted treasury reports to support management decision-making needs.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Created and distributed reports on internal and external finances, audits, and budgets.
  • Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
  • Worked with both internal and external users to create detailed financial reports.
  • Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
  • Maximized year-end tax benefits by efficiently managing cash flows.
  • Supported program managers in providing procedural training on finance and accounting.

Deputy Treasurer

City of Corunna
05.2006 - 07.2012
  • Championed a reassessment of the City by taking photos, measured properties/structures, sketched structures in Apex via BS&A Software
  • Controlled City accounts payable
  • Regulated City petty cash and credit cards
  • Input transactions into General Ledger
  • Fulfilled FOIA requests in accordance with law
  • Property tax collection
  • Increased transparency in financial transactions with improved record-keeping practices and regular audits.
  • Reduced budget discrepancies through thorough analysis and reconciliation of accounts.
  • Managed daily cash flow activities, ensuring accurate forecasting and proper allocation of funds for operational needs.
  • Supported grant applications by providing accurate financial data and assisting in the development of project budgets.
  • Assisted Treasurer in managing the investment portfolio, maximizing returns while minimizing risk exposure.
  • Collaborated with department heads to create realistic budgets that aligned with organizational goals.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Drafted treasury reports to support management decision-making needs.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.

Education

64 credit certificate - Certified Phlebotomy Technician

Baker College

8 credit certificate - Certified Nursing Assistant

Baker College

BBA - Business Administration

Lansing Community College

BBA - Business Administration

Baker College

Skills

Word

Excel

Publisher

PowerPoint

Office

Outlook

Teams

Visio

OneNote

NeoGov

MiCARS

MiCJIN Portal

ProjectWise

BS&A Software

Fund Balance Software

PAECETrak

MAIN

SIGMA

Skype for Business

Keylight

Sharepoint

Adobe

Diversity and Inclusion

Highly Motivated to Learn

Operations Management

Report Preparation

Staff Management

Administrative Support

Operational leadership

Policy Development

Scheduling

Technical Support

Human Resources Management

Travel Coordination

Business Administration

Teamwork and Collaboration

Multitasking Abilities

Decision-Making

Time Management

Documentation And Reporting

Analytical Thinking

Process Improvement

Performance Evaluations

Training and Development

Interpersonal Relations

Task Delegation

Task Prioritization

Excellent Communication

Emergency Response

Budget Administration

Negotiation and Conflict Resolution

Active Listening

Relationship Building

Positive Attitude

Volunteer Experience

  • Shelter Advocate, The SAFE Center
  • Election Worker, City of Corunna Election Committee
  • Board Member, Pine Tree Cemetery Committee
  • Board Member, Alliance for a Drug Free Shiawassee
  • Former Administrative Coordinator, Michigan State Police Canteen Committee

Timeline

Senior Executive Management Assistant

Michigan Department of Corrections
08.2024 - Current

Senior Executive Management Assistant to the Chief Financial Officer/Internal Controls Officer

Michigan State Police
08.2018 - 08.2024

Administrative Assistant to the Real Estate Manager

Michigan Department of Transportation
02.2016 - 08.2018

Deputy Treasurer

Shiawassee County
07.2012 - 02.2016

Deputy Treasurer

City of Corunna
05.2006 - 07.2012

64 credit certificate - Certified Phlebotomy Technician

Baker College

8 credit certificate - Certified Nursing Assistant

Baker College

BBA - Business Administration

Lansing Community College

BBA - Business Administration

Baker College

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