Summary
Overview
Work History
Education
Skills
Timeline
Generic

NICHOLE Sramek

Palisade,Nebraska

Summary

I am a hard worker I have worked since I was very young in many different areas. From Babysitting to Daylight Donuts to the Wild Flower Cafe I have a lot of restaurant experience from Hostess to Waitress. While I was in my senior year of high school when I Attended Warren Tech to become a hairstylist I graduated and got a 98% on my state boards. At that time, I started working at Great clips where I soon became an assistant manager. I met my husband and moved to Nebraska I worked at the Hair Inn for a year or so but then became a mom and opened my own shop in my home. I did that until my daughter was born we were out of room. So I started doing daycare. When my daughter went to Pre school I was offered a job at the school as a part time kitchen and part time Para I accepted. I went to numerous childhood development classes until I was presented with the assistant manager position which I accepted. I went to the NTENT program at UNL where I received my certification for school food service. I have also maintained my Serve safe managers course for the past 10-12 years. I am currently still working and our school is combining and we are all moving to Wauneta to our new school next school year,however I am having reservations on making the move and I saw a couple adds and thought why not a change can be good

Overview

34
34
years of professional experience

Work History

Kitchen Manager

Wauneta Palisade School
10.2007 - Current
  • Developed unique events and special promotions to drive sales.
  • Coordinated special events within the establishment such as private parties or themed dinners to enhance guest experiences beyond standard dining options.
  • Established strong vendor relationships for reliable delivery of fresh ingredients at competitive prices without compromising quality.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced food waste by implementing proper inventory management and storage practices.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.

Licensed Cosmetologist

The Hair Inn
03.1995 - 04.1997
  • Developed strong relationships with vendors, securing high-quality products at competitive prices.
  • Performed various hair treatments for improved client hair health and appearance.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Assessed customer hair texture, treatment history, and desired outcome to determine services required.
  • Answered phone calls and emails to schedule client appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Enhanced client satisfaction by providing personalized hair and beauty consultations.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Maintained regular client list and successfully handled walk-in customers.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Demonstrated thorough knowledge of all salon products and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
  • Educated clients on proper skin care techniques and ideal products suitable to needs.
  • Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Developed loyal following of clients by providing high-quality services.
  • Increased salon revenue through effective upselling of products and services.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Hostess Waitress Busser

Whipple Tree
03.1990 - 01.1994
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party''s needs or special requests before seating them at their table.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.

Education

Certification in School Food - Food Paperwork For Nebraska School Nutrition Servi

NTENT
UNL
2008

Evergreen High School
Evergreen, CO
05.1994

Cosmetology License - Cosmetology

Warren Tech
Golden, CO
05.1994

Skills

  • Food Preparation
  • Food production management
  • Vendor Relations
  • Policy and Procedure Enforcement
  • Reliable and Responsible
  • Portion Control
  • Inventory Coordination
  • Critical Thinking
  • Liquor Law Compliance
  • Purchasing
  • Sanitation Standards
  • Collaboration and Teamwork
  • Customer Service
  • Supply Ordering
  • Motivational style
  • Money Handling
  • Front of House Management
  • Work Planning and Prioritization
  • Attention to Detail
  • Safe Food Handling
  • Kitchen Equipment Maintenance
  • Multitasking and Organization
  • Inventory Management
  • Managing Deliveries
  • Investigating Complaints
  • Food Safety
  • Calm and Pleasant Demeanor
  • Flexible Schedule
  • Recipes and menu planning
  • ServSafe Certification
  • Equipment Condition Evaluations
  • Anticipating Problems
  • Performance Improvement
  • Team Leadership
  • Problem-Solving
  • Relationship Building
  • Quality Control
  • Food Safety Compliance
  • Vendor Relationship Management
  • Food plating and presentation

Timeline

Kitchen Manager

Wauneta Palisade School
10.2007 - Current

Licensed Cosmetologist

The Hair Inn
03.1995 - 04.1997

Hostess Waitress Busser

Whipple Tree
03.1990 - 01.1994

Certification in School Food - Food Paperwork For Nebraska School Nutrition Servi

NTENT

Evergreen High School

Cosmetology License - Cosmetology

Warren Tech
NICHOLE Sramek