Nichole Stevens

Cashier,State Certified Alcohol Sales,Assisting members with product location aswell as pick-up orders,building member relations,assisting with membership accounts&services offered by the company,handling cash/credit transactions,assisted in training new associates.

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Trained team members in successful strategies to meet operational and sales targets.
• Maintained transaction security by verifying payment cards against identification.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Mentored new sales associates to contribute to store's positive culture.
• Trained newly hired sales team in upselling techniques.
• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Monitored progress and documented patient health status changes to keep care team updated.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Ran errands for patients, did shopping, and picked up other necessities.
• Scheduled and accompanied clients to medical appointments.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.