Nichole Stevens
Harrison,AR
Summary
Dynamic professional with a strong background in education and healthcare, including experience as a Substitute Teacher at Valley Springs. Proven ability to foster positive relationships and manage classroom dynamics. Skilled in data entry and HIPAA compliance, demonstrating adaptability and a commitment to excellence in diverse environments.
Overview
8
8
years of professional experience
Work History
Substitute Teacher at Valley Springs
Penmac Education Staffing
Harrison, AR
10.2025 - Current
- Delivered engaging lesson plans and educational activities to diverse student groups.
- Maintained classroom discipline and fostered a positive learning environment.
- Adapted instructional materials to meet varying student needs and learning styles.
- Collaborated with full-time teachers to support curriculum implementation and student assessments.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Part-time Retail Manger
Maurices
Harrison, AR
11.2024 - Current
- Managed daily store operations, ensuring exceptional customer service and team efficiency.
- Trained and developed staff on product knowledge and sales techniques to enhance performance.
- Collaborated with store management on promotional campaigns to increase foot traffic.
- Oversaw store operations, including opening and closing procedures, cash management, safety compliance and visual merchandising.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Helped in recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
Child Nutrition Worker
Harrison Public Schools
Harrison, AR
10.2024 - 06.2025
- Prepared nutritious meals in compliance with federal and state guidelines.
- Assisted in inventory management, ensuring accurate stock levels of food supplies.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Monitored food temperatures to ensure safety and quality during service.
Clinical Laboratory Assistant
Baxter Health
Mountain Home, AR
03.2018 - 06.2020
- Conducted routine laboratory tests to support diagnostic procedures and ensure accurate results.
- Assisted in the preparation and labeling of samples for analysis, maintaining compliance with safety regulations.
- Operated and maintained laboratory equipment, ensuring proper functionality and adherence to quality standards.
- Collaborated with healthcare professionals to communicate test results and provide necessary follow-up information.
- Trained new staff on laboratory protocols and safety procedures, fostering a culture of compliance and teamwork.
- Implemented quality control measures to uphold accuracy in test results during high-volume testing periods.
- Supported operations across Hematology, Urinalysis, and Microbiology department.
- Checked in and input patient information and demographics
- Operated toxicology instrumentation and identified concentration of toxic substances in blood and urine samples, including running multi panel drug screens.
Phlebotomist
NARMC
Harrison, AR
02.2018 - 07.2019
- Collected blood and urine samples from patients following safety protocols and procedures.
- Maintained accurate patient records and documentation for compliance with healthcare regulations.
- Assisted in training new phlebotomists on best practices and techniques.
- Collaborated with healthcare teams to ensure efficient patient flow and timely sample processing.
- Monitored inventory of supplies, ensuring availability for daily operations without interruption.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Input and managed patient and insurance information across multiple programs for the hospital's clinics to insure proper billing and testing of specimens.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Applied Science - Medical Laboratory Science
Northark College
Harrison, AR12-2018
High School Diploma -
Harrison High School
Harrison, AR05-2016
Skills
- Adaptable, dependable and responsible
- Friendly, positive attitude
- Relationship building and management
- Classroom management
- Customer service
- Store operations
- Data entry
- Computer skills
- HIPAA compliance
- Specimen collection and analysis
Timeline
Substitute Teacher at Valley Springs
Penmac Education Staffing
10.2025 - Current
Part-time Retail Manger
Maurices
11.2024 - Current
Child Nutrition Worker
Harrison Public Schools
10.2024 - 06.2025
Clinical Laboratory Assistant
Baxter Health
03.2018 - 06.2020
Phlebotomist
NARMC
02.2018 - 07.2019
Associate of Applied Science - Medical Laboratory Science
Northark College
High School Diploma -
Harrison High School