Nichole Stobaugh

• Led the successful lease-up of a newly constructed 320-unit multifamily community, achieving stabilization ahead of schedule; developed and executed a strategic marketing and outreach plan to drive traffic, establish brand presence, and build a strong resident base; managed all leasing activities, including tours, application processing, income verifications, and compliance with Fair Housing laws; hired, trained, and supervised a high-performing leasing and maintenance team to ensure exceptional customer service and operational efficiency; partnered with construction and development teams to ensure timely unit deliveries, address punch list items, and coordinate phased openings; created and monitored lease-up budgets, tracked KPIs (traffic, conversions, occupancy), and provided regular performance reports to ownership; utilized property management and CRM systems (e.g., Yardi) for lead tracking, leasing, resident communication, and reporting; oversaw vendor contracts, move-in coordination, and community events to build resident engagement and retention from day one; conducted regular site inspections to ensure quality standards and identify opportunities for improvement.

• Managed day-to-day operations of a 529-unit multifamily community split into two phases, ensuring consistent performance across both assets; oversaw leasing, renewals, rent collection, and compliance with Fair Housing and local/state regulations; supervised a team of leasing consultants, maintenance staff, and assistant managers to ensure high operational standards and resident satisfaction; developed and maintained annual budgets for both phases, controlled expenses, and consistently met occupancy and NOI targets; implemented marketing and retention strategies tailored to each phase to reduce vacancy and improve resident experience; coordinated unit turns, move-ins, and capital improvements across both phases, ensuring timely completion and quality control; utilized property management software (e.g., Yardi) to monitor performance, track maintenance, and generate ownership reports; conducted regular property inspections to maintain curb appeal, identify risk factors, and ensure safety compliance.

• Oversaw day-to-day operations of multiple multifamily communities totaling [200 - 1032+units], ensuring high occupancy, resident satisfaction, and financial performance; managed leasing, renewals, rent collections, and evictions while maintaining compliance with local, state, and federal regulations (including Fair Housing); developed and managed annual operating budgets, controlled expenses, and consistently met NOI and occupancy goals; supervised on-site staff including leasing agents, maintenance teams, and assistant managers; conducted hiring, training, and performance evaluations; conducted regular property inspections to ensure curb appeal, safety, and adherence to quality standards; implemented marketing strategies to drive traffic, reduce vacancies, and enhance the property's reputation in the local market; utilized property management software (e.g., Entrata and Onesite) for reporting, maintenance tracking, and resident communications; acted as primary point of contact for residents, vendors, contractors, and ownership, maintaining strong professional relationships; ensured all make-ready units were turned efficiently and met move-in quality standards.

• Supported daily operations of a multifamily property (200+ units), ensuring resident satisfaction and efficient property performance; assisted with rent collection, lease enforcement, and delinquency follow-up to maintain strong cash flow and minimize vacancies; coordinated lease renewals, move-ins, and move-outs; ensured compliance with fair housing laws and company policies; managed service requests and collaborated with maintenance staff to resolve issues promptly and maintain property standards; conducted property tours, screened applicants, and processed lease applications using [property management software, Entrata and Onesite]; generated reports on occupancy, budgeting, and maintenance for review by the Property Manager and Regional Manager; played a key role in resident retention through community engagement, conflict resolution, and prompt service; trained and supervised leasing agents and administrative staff, helping foster a productive and resident-focused team.

Assisted prospective tenants with property tours, lease applications, and rental terms, ensuring a smooth leasing experience; maintained a high occupancy rate by responding promptly to inquiries, following up on leads, and building strong rapport with applicants; prepared and executed lease agreements in compliance with company policies and local regulations; collaborated with property management to coordinate move-ins, inspections, and maintenance requests; conducted market research and competitor analysis to support pricing strategies and improve property positioning; handled tenant relations, conflict resolution, and lease renewals to promote long-term resident retention; utilized property management software (e.g., Onesite and Entrata) to track leads, leases, and resident communications.