Summary
Work History
Education
Skills
Timeline
Volunteer

Nichole Sutton-Taylor

Tacoma ,Washington

Summary

Organized Assistant Coordinator with talents in office operations, time-management and recordkeeping. Adaptable and versatile to work on multiple projects simultaneously. Excellent understanding of operation, management and basic maintenance of office equipment.

Work History

Administrative Intern

Rainbow Center
03 2022 - 03 2022
  • Entered data into system and accurately updated customer accounts.
  • Exceeded expectations by proactively identifying areas of need within the office and offering assistance, even when not specifically assigned to the task.
  • Contributed to a positive work culture by actively participating in team-building activities, demonstrating enthusiasm for both individual and collective success.
  • Managed multiple priorities effectively by utilizing strong organizational skills and regularly updating task lists to ensure deadlines were met.
  • Provided valuable insights into process improvement efforts by engaging in regular brainstorming sessions alongside other interns or more experienced staff members.
  • Set up meetings and conference calls using zoom.
  • Created and updated records and files to maintain document compliance.
  • Sorted mail and dispersed to correct departments and employees.
  • Supported department heads with scheduling, preparing materials for presentations, and coordinating events.
  • Conducted research to assist with routine tasks and special projects.
  • Answered incoming phone calls pleasantly directed calls to appropriate personnel.
  • Maintained a professional office environment by managing supply inventory, ordering supplies as needed, and troubleshooting office equipment issues.
  • Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.

Cashier

AmPm
03 2019 - 03 2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Assistant Coordinator/ Senior Coordinator

ABHS
03 2015 - 03 2017
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Worked with supervisor to assess needs and determine best courses of action.
  • Recorded project expenses and submitted weekly reports to management.
  • Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.
  • Organized meetings and workshops, improving internal collaboration and knowledge sharing.
  • Processed and reported on office expenses as well as ordered office supplies.
  • Prioritized tasks effectively under tight deadlines while maintaining a strong attention to detail throughout all aspects of work responsibilities.
  • Enhanced team productivity by streamlining communication and implementing effective project management tools.
  • Facilitated communication between project stakeholders, fostering positive relationships and efficient problem-solving processes.
  • Maintained detailed records of project progress, providing accurate updates to management as needed.
  • Delegated tasks to my team leaders.
  • Maintaining lines of communication.
  • Processing time cards.


Housekeeping Cleaner

Best Western Hotel
03 2006 - 03 2006
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.

Education

Options for youth
04.2016

Skills

  • Conflict Resolution
  • Critical Thinking
  • Networking
  • Recordkeeping
  • Friendly, Positive Attitude
  • Customer Service
  • Team Management
  • Research
  • Guest Relations
  • Customer Service
  • Hospitality background
  • Physically strong
  • Teamwork
  • Reliability
  • Professionalism
  • Self Motivation
  • Heavy Lifting
  • Production tracking
  • Dedicated and Strong Work Ethic
  • Attention to Detail
  • Conveyor Operation
  • Assembly Line Operations
  • Stress Management
  • Positive Attitude

Timeline

Administrative Intern

Rainbow Center
03 2022 - 03 2022

Cashier

AmPm
03 2019 - 03 2019

Assistant Coordinator/ Senior Coordinator

ABHS
03 2015 - 03 2017

Housekeeping Cleaner

Best Western Hotel
03 2006 - 03 2006

Options for youth
Nichole Sutton-Taylor