Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Volunteer Experience
Timeline
Generic

Nichole Tanner

Auburn,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Talent Advisor

Equus Workforce Solutions
Atlanta , Ga
01.2023 - Current
  • Enhanced client satisfaction by providing personalized career guidance and professional development strategies.
  • Conducted individualized career assessments, enabling clients to better understand their strengths and areas for growth.
  • Achieved WIOA program goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies for new customers.

Small Business Co-Owner

One Team One Clean
Columbus , Ga
12.2016 - Current
  • Increased customer satisfaction by providing personalized service and addressing concerns promptly.
  • Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Created business plan and project management plans to define milestones and guide account growth.
  • Built loyal account base and long-term business relationships with accounts.

Restaurant Manger

Applebee's Neighborhood Grill & Bar
02.2020 - 01.2023
  • Increased restaurant revenue by optimizing table turnover rates and ticket times.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.

Restaurant Bar Manager

Country Club Of Columbus
03.2017 - 12.2019
  • Boosted sales through strategic bar promotions, effective inventory controls, and targeted marketing efforts.
  • Reduced staff turnover by fostering a positive work environment and designing effective training and development opportunities.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.

Assistant Director of Adult Education

Chattahoochee Valley Community College
Phenix City, AL
10.2014 - 08.2019
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
  • Trained and mentored new employees on industry practices and business operations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Adult Education Instructor

Columbus Technical College
06.2016 - 03.2018
  • Enhanced adult learners'' engagement by incorporating innovative teaching methods and real-world examples into lessons.
  • Assisted program coordinators in refining curricula for optimal learner outcomes and satisfaction.
  • Developed comprehensive lesson plans tailored to meet the diverse needs of adult students, ensuring a solid grasp of key concepts.
  • Fostered a positive and inclusive learning environment by addressing individual student concerns and promoting open communication.

Director

School Age Services
11.2010 - 10.2014
  • Increased center revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Coordinated schedules for trainers, ensuring adequate coverage for all required courses.
  • Assessed individual learning needs, tailoring instruction accordingly for maximum impact.

Intensive Behavioral Interventionist

Oxygen Mental Health
06.2010 - 10.2016
  • Enhanced client progress by implementing individualized behavioral intervention plans tailored to their specific needs.
  • Collaborated with multidisciplinary teams for optimal treatment outcomes and comprehensive support for clients.
  • Conducted thorough assessments to identify behavioral issues and develop targeted strategies for improvement.
  • Maintained accurate documentation of client progress, adjusting intervention strategies as needed based on data analysis.

Education

Master of Science - Education

Troy University
Troy, AL

Bachelor of Science - Human Services

Troy University
Troy, AL

Skills

  • Continuous Professional Development
  • Training Program Design
  • Collaborative Mindset
  • Data-Driven Decision-Making
  • In-depth industry knowledge
  • Strong communication skills

Certification

  • Food Safety Manager, ServSafe - 2002
  • ServeSafe Alcohol, ServSafe- 2001
  • TIPS, 2003
  • Elementary, GA Professional Standards Commission - 2025
  • Middle Grades Social Studies and Reading, Professional Standards Commission, 2025
  • Customer Service Trainer, Columbus Technical College, 2016
  • Licensed Bartender - 2017

Accomplishments

  • Collaborated with multiple disciplinary teams in the development of Strategic enrollment plan.
  • Achieved 100 percent program enrollment through effectively helping with training modules and designing online modules for enrollment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Volunteering

Community Engagement

Project Design and development

Volunteer Experience

Youth Coordinator, NAACP

Vice Present, Columbus NAACP

LGBTQ Liaison, Columbus NAACP

Panelist, Atlanta Pride Committee

Correspondence Director, Chattahoochee Valley Pride

Soccer Coach, Columbus Youth Soccer League

Volunteer Coordinator, First Steps, Martin Army Community Hospital

Timeline

Talent Advisor

Equus Workforce Solutions
01.2023 - Current

Restaurant Manger

Applebee's Neighborhood Grill & Bar
02.2020 - 01.2023

Restaurant Bar Manager

Country Club Of Columbus
03.2017 - 12.2019

Small Business Co-Owner

One Team One Clean
12.2016 - Current

Adult Education Instructor

Columbus Technical College
06.2016 - 03.2018

Assistant Director of Adult Education

Chattahoochee Valley Community College
10.2014 - 08.2019

Director

School Age Services
11.2010 - 10.2014

Intensive Behavioral Interventionist

Oxygen Mental Health
06.2010 - 10.2016

Master of Science - Education

Troy University

Bachelor of Science - Human Services

Troy University

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Nichole Tanner