Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Taylor

Nichole Taylor

Fletcher,OH

Summary

I have great computer, people skills and communication skills. I have been trained using Microsoft office, Word, Excel, quick books, and AS400. I work as a team player; I feel that's the only way to get the job done. I would consider myself a very upbeat person. I can work under pressure and still keep a smile on my face. I would like to work with a company where I could at some point advance. Well-qualified HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

14
14
years of professional experience

Work History

Office Administrator

Scott M & A Corp
Piqua, OH
02.2015 - Current
  • I wear many hats in this position
  • I am in charge of ensuring the office, and the restaurants run smoothly
  • For the restaurants, I do this by providing the proper paperwork they need to follow the procedures we have in place
  • I do the same for the office; I am in charge of making sure the office has everything we need to run smoothly and handle most of the call volume, I order all supplies for the office.
  • I have taken Excel classes that have helped tremendously, making sure everything stays organized and efficient
  • Another part of this position is making sure the owners have what they need when they need it, I do the same for all of the store's area supervisors
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • I have many more day-to-day duties; these are just a few of the important ones.

Administration assistant/ Customer service

Grismer Tire Corporate Office
09.2012 - 01.2015
  • Responsible for answering phones, taking customer complaints, schedule meetings for the owners
  • Every morning I get all twenty-five store locations daily business folders, I break them down and give the paperwork to the correct department
  • I keep all of the invoices from each store, and I check that each invoice has been costed correctly in the AS400.

Front Desk Receptionist

Lord Corporation
08.2010 - 10.2011
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Sorting the mail, setting appointments, faxing, scanning, making spreadsheets, ordering supplies, and accommodating the customers
  • Responded to inquiries by answering telephone calls, in-person questions and emails.

Receptionist/ HR assistant

Bradenton Oaks
02.2008 - 07.2010
  • Assisted living facility with a five-line phone system
  • I was the only receptionist in the two buildings
  • My duties working at Bradenton oaks was sorting the mail, set appointments, answer the phones, faxing, scanning, made spread sheets, I did the billing for the rent, sent out payments, and anything that the residents or managers needed I was happy to do it for them.

Legal assistant

Law office of Adam S. Kutner
Las Vegas, NV
01.2007 - 02.2008
  • Spoke with clients, typed out demand letters that went to the client and the insurance company
  • I had to retrieve all of the client's medical records and bills
  • I handed all of the mail to that department.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.

Education

High School Diploma -

Miami East High School
2007

Skills

  • Certifications / Licenses
  • Notary Public
  • Classes in Microsoft Excel
  • Processing Personnel Records Compilation
  • HR Policies
  • Processing Grievance Documentation

Timeline

Office Administrator

Scott M & A Corp
02.2015 - Current

Administration assistant/ Customer service

Grismer Tire Corporate Office
09.2012 - 01.2015

Front Desk Receptionist

Lord Corporation
08.2010 - 10.2011

Receptionist/ HR assistant

Bradenton Oaks
02.2008 - 07.2010

Legal assistant

Law office of Adam S. Kutner
01.2007 - 02.2008

High School Diploma -

Miami East High School

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Nichole Taylor