Nichole Tschida
Tallahassee
Summary
Experienced with claims adjudication processes and procedures, delivering accurate and timely evaluations. Uses analytical skills to assess claims and ensure compliance with policies. Knowledge of industry regulations and customer service excellence. Proficient in data entry and strong computer skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Caregiver
The Grove At Canopy
10.2025 - Current
- Provided compassionate care and support to residents, ensuring their safety and comfort.
- Assisted with daily living activities, promoting independence and dignity among residents.
- Monitored health conditions, reporting changes to nursing staff for timely interventions.
- Developed meaningful relationships with residents, enhancing their emotional well-being and social engagement.
- Trained new staff on best practices for special needs caregiving and safety protocols.
- Coordinated recreational activities that fostered social skills and engagement among clients.
- Monitored health conditions, documenting changes and communicating effectively with medical teams.
- Advocated for client needs, ensuring access to appropriate resources and services within the community.
Medical Receptionist
Radiology Associates of Tallahassee
04.2023 - 07.2024
- Scheduled patient appointments using electronic health record system.
- Managed incoming calls, providing information and directing inquiries to appropriate departments.
- Verified patient insurance coverage and collected co-pays efficiently at front desk.
- Maintained organized patient records, ensuring confidentiality and compliance with regulations.
- Assisted patients with completing necessary forms and understanding procedures prior to appointments.
- Coordinated communication between radiologists and referring physicians regarding patient imaging needs.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Branch Administrative Assistant
Heritage-Crystal Clean
09.2019 - 01.2024
- Managed daily office operations, ensuring efficient workflow and adherence to deadlines.
- Coordinated schedules and appointments for branch staff, optimizing time management and resource allocation.
- Assisted in preparing reports and documentation, contributing to accurate data tracking and record-keeping.
- Developed and maintained filing systems, improving accessibility of information for team members.
- Processed customer inquiries promptly, ensuring high standards of service and satisfaction were met.
Freight Billing Clerk
CXI Trucking
12.2017 - 10.2019
- Processed customer invoices accurately and efficiently, ensuring timely billing cycles.
- Resolved discrepancies in billing statements by investigating client accounts and collaborating with accounting team.
- Maintained detailed records of transactions using accounting software to enhance data accuracy and reporting efficiency.
- Developed streamlined procedures for invoice generation, reducing processing time and improving workflow consistency.
- Verified accuracy of billing data and corrected discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Export Specialist
J.W Allen
06.2013 - 01.2016
- Managed export documentation to ensure compliance with international trade regulations.
- Coordinated logistics and shipping schedules to optimize delivery timelines.
- Developed strong relationships with freight forwarders and customs brokers for efficient operations.
- Analyzed market trends to identify new export opportunities and improve product positioning.
- Evaluated supplier performance to negotiate better terms and reduce costs in supply chain management.
- Streamlined customs clearance procedures, reducing time spent at ports and eliminating unnecessary fees.
Claims Processor
Capstone Logistics LLC.
02.2008 - 04.2012
- Processed claims efficiently, ensuring compliance with regulatory requirements and internal policies.
- Reviewed documentation for accuracy, identifying discrepancies to minimize errors in claim processing.
- Coordinated with adjusters and policyholders to gather necessary information for timely resolution of claims.
- Utilized claims management software to track progress and maintain accurate records of all transactions.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround time for claims processing.
- Analyzed trends in claim submissions to identify potential areas for risk management and mitigation strategies.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Education
Associate of Science - Nursing
Penn Foster College
Scottsdale, AZ01-2031
High School Diploma -
Schaumburg High School
Schaumburg, IL05-2011
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Wheelchair transfers
- Transportation assistance
- Feeding assistance
- Emotional support
- Social skills development
- Individualized education plans
- Visual impairment support
- Intellectual disability awareness
- Motor skills development
- Sensory integration
- Hearing impairment support
- Assistive technology
Certification
BLS
CRP
Timeline
Caregiver
The Grove At Canopy
10.2025 - Current
Medical Receptionist
Radiology Associates of Tallahassee
04.2023 - 07.2024
Branch Administrative Assistant
Heritage-Crystal Clean
09.2019 - 01.2024
Freight Billing Clerk
CXI Trucking
12.2017 - 10.2019
Export Specialist
J.W Allen
06.2013 - 01.2016
Claims Processor
Capstone Logistics LLC.
02.2008 - 04.2012
Associate of Science - Nursing
Penn Foster College
High School Diploma -
Schaumburg High School