NICHOLE VALLE
Enola,PA
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Enola Sportsmen Association
11.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Realtor
Howard Hanna
03.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Performed home evaluations and developed competitive market analysis for individual homes.
Gate Attendant/Front Desk Ticket Agent
Piedmont Airlines
04.2022 - 12.2022
- Reviewed tickets, identification and passports to verify traveler identity.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Sold, printed and issued tickets to guests.
Payroll Coordinator
Crabtree, Rohrbaugh & Associates
08.2015 - 03.2020
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for 60 employees to verify accuracy of information.
- Managed payroll data entry and processing for 60 employees to comply with predetermined company guidelines.
- Completed bi-weekly payroll for 60 employees.
- Managed weekly funding of taxes and payroll liabilities.
- Reconciled accounts, managed deposits and tracked expenses.
- Provided customer service to employees regarding payroll inquiries and issues.
- Maintained strict confidentiality of all payroll information and records.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Office Manager
Hampton Construction LTD
01.2014 - 07.2015
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Managed payroll for temporary, hourly, and salaried employees.
- Oversaw weekly, monthly, quarterly funding of accounts to cover taxes and other payroll liabilities.
- W-2 and 1099 creation and distribution
Education
High School Diploma -
East Pennsboro
Enola, PA06.1994
Skills
- Time Management
- Staff Supervision
- Business Administration
- Team Motivation
- Sales and Marketing
- Customer Service and Satisfaction
Certification
- Licensed REALTOR
Timeline
Assistant Manager
Enola Sportsmen Association
11.2022 - Current
Gate Attendant/Front Desk Ticket Agent
Piedmont Airlines
04.2022 - 12.2022
Realtor
Howard Hanna
03.2021 - Current
Payroll Coordinator
Crabtree, Rohrbaugh & Associates
08.2015 - 03.2020
Office Manager
Hampton Construction LTD
01.2014 - 07.2015
High School Diploma -
East Pennsboro
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