Deanna Roberts
Elkhart,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills. Talented professional and strategic planner possessing a solid understanding of accounting, fiscal analysis, and financial reporting. Excels at building dynamic teams that achieve continual process improvement.
Overview
29
29
years of professional experience
Work History
Volunteer
United Way
Elkhart, IN
01.2017 - Current
Volunteer
Indiana Donor Network
Elkhart, IN
01.2015 - Current
Nursing Director
Beacon Health System Memorial Hospital
Elkhart, IN
01.1995 - 04.2024
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Served as a mentor for new nurses providing support during their transition into the organization.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Communicated with patients with compassion while keeping medical information private.
Education
MBA - Business Administration
WGU
Elkhart, IN02-2024
Bachelor of Science - Nursing201
WGU
Elkhart, IN07-2019
Associate of Science - Nursing Science
Ivy Tech
South Bend05-1995
Skills
- Leadership Qualities
- Community Engagement
- Team Collaboration
- Teamwork and Collaboration
- Relationship Building
- Positive Attitude
- Attention to Detail
- Active Listening
- Decision-Making
- Problem-solving abilities
- Time management abilities
- Continuous Improvement
- Administration and management
- Adaptability and Flexibility
- Cross-cultural understanding
Accomplishments
- 2001 Employee of the Month
- 2010-2011 - Elkhart Chamber Leadership Academy
- 2012 Quality and Patient Satisfaction Award
- 2020 Spirit of Nursing Leadership Award
Timeline
Volunteer
United Way
01.2017 - Current
Volunteer
Indiana Donor Network
01.2015 - Current
Nursing Director
Beacon Health System Memorial Hospital
01.1995 - 04.2024
MBA - Business Administration
WGU
Bachelor of Science - Nursing201
WGU
Associate of Science - Nursing Science
Ivy Tech