Nichole Williams
Atlanta
Summary
Professional Clinic Manager with strong emphasis on team collaboration and achieving results. Skilled in healthcare administration, patient relations, and operational efficiency. Reliable and adaptable, ensuring smooth clinic operations and staff cohesion. Focused on delivering high-quality care and optimizing clinic performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
World's Famous Dermatologist
Davis S. Bryant, M.D
06.2020 - 07.2025
- Stayed current with industry advancements through regular participation in continuing education courses and professional conferences.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Liaised with national and regional media to educate public on dermatology conditions, prevention and treatment.
- Maintained accessibility to clinical staff in-person and by phone during normal working hours to advise treatment and management of patients.
- Participated in professional organizations and conferences to keep abreast of developments in dermatology.
- Enhanced patient satisfaction with effective communication and education on skincare routines and prevention methods.
- Streamlined clinic operations by implementing efficient scheduling systems and workflow improvements.
- Established strong relationships with local pharmacies to ensure timely delivery of essential medications for patients undergoing treatment.
- Managed an efficient schedule balancing clinical appointments with minor surgical procedures resulting in increased patient access to care.
- Recommend diagnostic tests based on patients' histories and physical examination findings.
Manager
Senior911
06.2021 - 07.2024
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Offered learning opportunities to help residents develop important life skills.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Fostered a welcoming atmosphere for visitors by maintaining clean common areas and providing exceptional customer service during tours or family visits.
- Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
- Streamlined staff scheduling for increased efficiency, ensuring all shifts were adequately covered.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Education
Associate of Arts - Business Education
Borough of Manhattan Community College
New York, NY09-2005
Business Management
William H. Maxwell Vocational High School
Brooklyn, NY07-2002
Skills
- Follow-up care
- Medication administration
- Chart updating
- Teamwork and collaboration
- Patient evaluation
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Medical record-keeping
Certification
Licensed Heating Plant Technician
Timeline
Manager
Senior911
06.2021 - 07.2024
World's Famous Dermatologist
Davis S. Bryant, M.D
06.2020 - 07.2025
Associate of Arts - Business Education
Borough of Manhattan Community College
Business Management
William H. Maxwell Vocational High School
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