Hi, I’m
Nichole Williams
New Smyrna Beach,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven by significant career growth in a relatively short amount of time. I started as a receiver and within 2 years advanced to Master Mentor. I strive for excellence in all I do however , never forgetting human aspect of our jobs. I am able to ensure company standards are met and excelled while maintaining positive and effect relationships between the warehouse and assembly.
Overview
7
years of professional experience
1
Certification
Work History
Boston Whaler Inc. Edgewater, FL
Master Mentor Kitter
07.2021 - Current
Job overview
- Ensured accuracy when kitting parts for specific assembly stations
- Adhered to production schedules to meet company goals.
- developed and maintained excellent working relationships with not only assembly supervisors but their employees. This ensured the warehouse and assembly had an open and effective line of communication.
- Performed regular cycle counts to ensure accurate inventory levels.
- Operated material handling equipment such as forklifts and pallet jacks to move products throughout the warehouse.
- Mentored new employees in their transition into the company.
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Developed an incentive program that encourages, recognizes, and rewards safety standards being adhered to and simultaneously improves over all moral between employees.
- Worked successfully with coworkers to accomplish goals and address issues related to ensuring kits were accurate and delivered on time to production.
- Worked with the Continuous Improvement team on ways to ensure the warehouse is giving the best support possible to assembly. Together we acknowledged trends in errors, identified possible causes and collaborated ways to correct inaccuracies. Working together we were able to significantly decrease errors and increased productivity.
- Efficiently able work each department in the warehouse. (shipping, short stocks, window, and receiving)
Home Instead Senior Care HomeVolusia County , FL
Home Health Aide
11.2020 - 12.2021
Job overview
- Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
- Assessed patient conditions by monitoring vital signs and tracking changes in health status.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Developed individualized care plans for each patient based on needs assessment.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Communicated regularly with medical team about patient care and progress.
- Coordinated transportation services for medical appointments or other errands.
- Accompanied patients to medical appointments to ensure understanding of physician instructions and appropriate follow-up care.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
Home Depot of CanadaFort Saskatchewan, AB
Back End Department Supervisor
03.2017 - 11.2020
Job overview
- Monitored department operations to ensure productivity standards were met.
- Developed and implemented departmental policies and procedures.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Provided coaching and mentoring support to team members.
- Maintained detailed records of employee attendance and leave requests.
- Resolved customer complaints in a timely manner.
- Analyzed data to identify areas of improvement within the department.
- Ensured compliance with all safety regulations across the department.
- Facilitated communication between management, staff, and customers.
- Collaborated with other departments to coordinate activities and resolve issues.
- Established goals for each team member and monitored progress towards those objectives.
- Trained employees on new processes or procedures as needed.
- Created reports summarizing daily operations for upper-level management review.
- Evaluated current systems and identified opportunities for streamlining processes.
- Organized special events or meetings related to the department's activities.
- Investigated potential problems or discrepancies reported by team members.
- Implemented strategies to increase efficiency while reducing costs.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Managed inventory levels of supplies required for daily operations.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Supervised 12 employees in overnight receiving, stocking, and shipping department and delegated each one with tasks and responsibilities.
- Put together store's large displays.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Education
New Smyrna Beach High SchoolNew Smyrna Beach, FL
High School Diploma
06.1997
Daytona Beach Community CollageDaytona Beach, FL
Some College (No Degree) from Business Management
Skills
- Proficient in Excell, OBMS, Profound, and Word
- Skill Development
- Role Modeling
- Constructive Feedback
- Material Prepping
- Job Order Prioritization
- Safety Procedures
- Quality Assurance
- Inventory Oversight
- Troubleshooting
- Effective Leadership
- Team Collaboration
- Empathetic Approach
- Goal Planning
Affiliations
- volunteering at company events
Accomplishments
- Warehouse Master Mentor
- Letters of Accommodation
Certification
- Fork Lift Certified
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Master Mentor Kitter
Boston Whaler Inc.
07.2021 - Current
Home Health Aide
Home Instead Senior Care Home
11.2020 - 12.2021
Back End Department Supervisor
Home Depot of Canada
03.2017 - 11.2020
New Smyrna Beach High School
High School Diploma
Daytona Beach Community Collage
Some College (No Degree) from Business Management
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