Nichole Wilson

• Provided companionship to patients, fostering positive relationships and emotional wellbeing.
• Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Customer service
• Medication Reminders

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Customer service
• Great observation skills

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Great customer service: assisting customers with there orders,answering questions,addressing concerns.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on

hand for expected customer loads.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Great customer service skills
• Kept employees operating productively and working on task to meet business and customer needs.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Customer service
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Great customer service skills
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

• Customer service the ability to be courteous,positive, and approachable
• Welcome guest
• Manage reservations
• Communication: The ability to answer phones,respond inquiries, and carry on natural conversations with guests.
• Teamwork: The ability to work well with wait staff and other staff members.
• Fast paced environment: The ability to work efficiently and on schedule, even in busy situations.