Summary
Overview
Work History
Education
Skills
Certification
Executive Secretary for LBFC
Timeline
Generic

Nichole Yoson

Lebanon,NJ

Summary

Enthusiastic employee polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.

Multi-talented System Analyst implementing best practices for scalability and support. Versed in deploying applications and identifying trends through careful data assessments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cash Process and System Analyst Manager

Hunterdon Health
03.2020 - Current
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

System Analyst Team Lead - Hospital and Provider

Hunterdon Health
04.2017 - 03.2020
  • Collaborated with stakeholders to define and clarify user requirements.
  • Researched, recommended and implemented new software to meet business needs.
  • Created and enhanced business applications and reports using workflow automation and other technology tools.
  • Implemented security structures to prevent unauthorized access and maintain system security.
  • Built automation to report status of products and devices.

System Analyst for Hospital

Hunterdon Health
04.2015 - 03.2017
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Documented procedures and business processes and shared information with appropriate stakeholders.
  • Delivered in-depth [Software] training, imparting knowledge of best practices for protecting data and minimizing errors.

Claims Specialist

Hunterdon Health
04.2012 - 03.2015
  • Submitted electronic/paper claims documentation for timely filing.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
  • Managed large volume of medical claims on daily basis.
  • Paid or denied medical claims based upon established claims processing criteria.
  • Responded to correspondence from insurance companies.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.

Refund Specialist

Hunterdon Health
05.2010 - 04.2012
  • Review credit balance report for insurance and patient refunds
  • Work with Account Payable to process refund checks
  • Compiled department-specific reports to help senior managers identify trends and improve progress.
  • Post refund checks to patient accounts
  • Delivered timely information to insurance representatives to resolve common and complex issues.
  • Order supplies for office
  • Scan office documents
  • Process request for payments to AP for office

Education

High School Diploma -

Novato High School
Novato, CA
06.1999

Skills

  • Staff Recruitment and Hiring
  • HIPAA Compliance
  • Systems Implementations
  • Workflow Coordination
  • Financial Data Analyzation
  • Account Auditing

Certification

AAHAM - CRIP and CRCP-I

Executive Secretary for LBFC

In my free time, I am the Executive Secretary for my local fire house. This includes, retaining records and documentation for the Fire Company, reporting fire call information to the state, keeping tracking members hours. Planning and attending community events and fundraising.

Timeline

Cash Process and System Analyst Manager

Hunterdon Health
03.2020 - Current

System Analyst Team Lead - Hospital and Provider

Hunterdon Health
04.2017 - 03.2020

System Analyst for Hospital

Hunterdon Health
04.2015 - 03.2017

Claims Specialist

Hunterdon Health
04.2012 - 03.2015

Refund Specialist

Hunterdon Health
05.2010 - 04.2012

High School Diploma -

Novato High School

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Nichole Yoson