Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Michael Korevec

Airmont

Summary

Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability—strong understanding of customer service principles and team management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bartender

The Shannon Rose
05.2023 - Current
  • Implemented efficient workflow processes to improve service speed and quality.
  • Developed strong relationships with regular patrons, fostering loyalty and repeat business.
  • Monitored compliance with health and safety regulations during service operations.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bar Manager/Head Bartender

Brothers Smokehouse
01.2021 - 05.2023
  • Supervised daily bar operations, ensuring exceptional customer service and adherence to safety standards.
  • Developed and implemented inventory management processes to reduce waste and optimize supply chain efficiency.
  • Collaborated with management to identify training needs and align programs with organizational goals.
  • Certified trainer for all new trainees and promoted employees
  • Created seasonal cocktail menus, contributing to increased customer engagement and sales.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Mix and serve cocktails and beverages according to standard recipes.
  • Maintain cleanliness and organization of bar area to ensure efficient service.

Cafe Team Leader

Wegmans
01.2020 - 02.2021
  • Led daily operations to ensure efficient service and customer satisfaction.
  • Implemented inventory management practices to maintain product availability and reduce waste.
  • Trained and mentored new team members on operational procedures and customer engagement.
  • Oversaw cafe maintenance tasks, including equipment repairs and facility improvements, contributing to a safe and appealing environment for customers and employees alike.
  • Maintained high standards of food safety by enforcing strict adherence to sanitation guidelines among all team members.
  • Coordinated schedules and assigned tasks to optimize team performance during peak hours.

Bartender/Restaurant Server

Yard House
07.2016 - 02.2020
  • Trained and mentored new bartenders on cocktail preparation and service standards.
  • Maintained bar cleanliness and compliance with health regulations through regular inspections.
  • Delivered exceptional customer service by anticipating guest needs and providing personalized recommendations.
  • Managed dining area to ensure cleanliness and organization, enhancing overall guest experience.
  • Trained new servers on menu items, service protocols, and point-of-sale system operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Bartender/Key Holder

Outback Steakhouse
11.2011 - 07.2016
  • Supervised daily restaurant operations, ensuring adherence to quality and service standards.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Resolved customer complaints effectively, enhancing overall guest satisfaction rates.
  • Led shift meetings to communicate goals, updates, and performance expectations with staff.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
  • Managed multiple tables efficiently, ensuring a smooth dining experience for all patrons.

Education

Graphic Design

St. Thomas Aquinas College
Sparkill, NY

High School Diploma -

Clarkstown High School North
New City, NY

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Responsible alcohol service
  • Inventory management
  • Health codes compliance
  • Staff scheduling
  • Conflict resolution
  • Guest interaction

Accomplishments

Certified Trainer

Promoted to Key holder in 2011

Promoted to Cafe Team Lead in 2020

Promoted to Bar Manager in 2022

Certification

ServSafe Alcohol - 2024


Timeline

Bartender

The Shannon Rose
05.2023 - Current

Bar Manager/Head Bartender

Brothers Smokehouse
01.2021 - 05.2023

Cafe Team Leader

Wegmans
01.2020 - 02.2021

Bartender/Restaurant Server

Yard House
07.2016 - 02.2020

Bartender/Key Holder

Outback Steakhouse
11.2011 - 07.2016

Graphic Design

St. Thomas Aquinas College

High School Diploma -

Clarkstown High School North