NICHOLETTE RUTHERFORD
Charlotte,NC
Summary
Operations Manager with 17+ years of experience in logistics and transportation management, focusing on automotive and global logistics. Skilled in strategic planning, cost reduction, team development, and process optimization. Recognized for leadership in delivering exceptional results and promoting a culture of continuous improvement and innovation.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
XPO Logistics
06.2024 - Current
- Directed daily operations while maintaining strict adherence to safety regulations and quality standards.
- Provided mentorship to team members, fostering professional growth and boosting team productivity levels.
- Enhanced workflow efficiency by introducing targeted process improvements throughout various departments.
- Coordinated efforts of cross-functional teams to drive operational efficiencies and achieve project milestones.
- Implemented feedback mechanisms to continuously improve team performance and operational outcomes.
Logistics/Transportation Manager
United States Army
01.2011 - Current
- Directed ten-member team to develop highly efficient routing system for 86 millions in supplies and equipment. Monitored all transportation operations, including quality controls, to ensure transportation services meet contract obligations as well as local and national government regulatory requirements. Served as transportation liaison between various organizations and countries. Oversaw dispatching, routing, tracking, and shipping activities to ensure safe, prompt, and accurate delivery of transportation equipment. Trained and coached staff on new tracking procedures. Communicated operational needs to senior management.
- Key Achievements:
- Achieved 99.5% average delivery rate on all assignments with no loss of materials or assets
- Identified and corrected efficiency bottlenecks, which saved $1.2 million and resulted in faster, more accurate supply shipments
- Played an integral role in creating new automated methods for property tracking procedures to increase accuracy and accountability
- Coordinates the operation of the unit and exercises control in the name of the Commander in such matters as training, administration, supply, maintenance, operations, information management, resource management, recruitment, inspections and investigations, public relations, discipline, and liaison with other units and the active Army
- Reviews incoming directives, policies, and instructions from higher headquarters and takes necessary action to implement the changes in the unit or advises the Commander and assists in implementing changes
- Coordinates unit preparations for Commander and staff visits, inspections, and similar visits
- Develops performance standards
- Plans work to be accomplished by subordinates and sets and adjusts short-term priorities
- Assign work for subordinates based on the capabilities of the employees; evaluates work performance of subordinates; advise, counsels or instructs employees on both work and administrative matters
- Developed and managed reporting procedures
- Experience working with contact persons, maintaining positive communication, and negotiating to achieve mutually advantageous outcome for the unit
- Well versed on regulations and has the ability to research and interpret military personnel regulations of guidance
Logistics Coordinator/Support
United States Army
01.2010 - Current
- Collaborated with and supported Logistics Manager in overseeing up to $25 million in equipment and supplies shipped worldwide to support a wide range of projects. Assured proper authorization for shipments; oversaw tracking and monitored cross-border transportation activities. Held accountability for $11 million in property, equipment, and supplies. Developed and operated automated systems to optimize flow of supplies. Coordinated with staff regarding relocation and transportation arrangements. Prepared documentation and coordinated transport of resources and materials. Marked and labeled freight; documented, verified, and inventoried cargo; and prepared and submitted report documentation. Maintained accurate records and managed office correspondence.
- Key Achievements:
- Key player on team that consistently exceeded stated objectives on all projects
- Led smaller teams in developing effective stocking and inventory-management systems to minimize loss and maximize performance
- Earned multiple awards for quality and dedication of performance in rapidly changing, fast-paced environment
Operations Supervisor
General Motors
08.2023 - 05.2024
- Lead projects enhancing technology, fostering innovation, and optimizing production processes.
- Implement solutions reducing cycle times, improving safety, and achieving cost savings.
- Analyze operational data to identify KPIs and drive productivity improvements.
- Led initiatives that improved production output while reducing costs and waste.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Logistics Operations Manager
LGSTX
01.2021 - 05.2023
- Amazon Operations Managers are responsible for overseeing the day-to-day operations of their assigned department. They ensure that all employees are working towards the same goals and objectives, and they act as a liaison between management and employees to resolve any issues or concerns that may arise.
- Key Achievements:
- Developing and implementing operational strategies that meet business objectives
- Meeting with vendors and suppliers to negotiate prices or terms of sale
- Conducting audits of inventory levels to ensure that items are available when needed
- Monitoring operational efficiency and making adjustments to improve efficiency where possible
- Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations, and laws
- Coach, train and develop employees in a manner consistent with company policies
- Act as a champion of our values, demonstrating them and holding your team to the same high standards
- Implemented cutting-edge logistics solutions, streamlining processes and enhancing productivity. Fostered a culture of continuous improvement and adaptability.
Operations Supervisor
Distribution Technology Inc
01.2017 - 12.2020
- Working knowledge of a multi-client warehouse environment. Knowledge of PC computers, ability to learn applications and proficiency in Microsoft Office Word, Excel and Outlook. Must be able to calculate and relate to metrics to meet departmental goals. Must be able to develop a strong leadership presence with warehouse team and Company departments. Possess exceptional multi-tasking, organizational, listening, and verbal and written communication skills. Ability to write and follow processes. Must be able to effectively evaluate warehouse team performance and develop or enhance skills with an approach that fits the learning method of the individual.
- Key Achievements:
- 3 years multi-client warehouse experience required
- 3 years of experience with a Warehouse Management System
Education
Bachelor of Science -
South Carolina State University
Orangeburg, SC01.2006
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United States Army
06.2025
Skills
- Supply chain logistics supervision
- Task delegation
- Performance monitoring
- Operations management
- Staff supervision
- Team Training
COURSES
- Operations Supervisor
- Distribution Technology Inc
Timeline
Operations Supervisor
XPO Logistics
06.2024 - Current
Operations Supervisor
General Motors
08.2023 - 05.2024
Logistics Operations Manager
LGSTX
01.2021 - 05.2023
Operations Supervisor
Distribution Technology Inc
01.2017 - 12.2020
Logistics/Transportation Manager
United States Army
01.2011 - Current
Logistics Coordinator/Support
United States Army
01.2010 - Current
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United States Army
Bachelor of Science -
South Carolina State University
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