Nicholl McGuire
Rex,Georgia
Summary
Innovative Author and Freelance Writer with over 14 years of writing experience. Successful at working towards deadlines and listening to feedback for best-in-class publishing. Adept at maintaining multiple blogs at once and researching a variety of topics including: relationships and small businesses.
Overview
33
33
years of professional experience
12
12
Certificate
1
1
License
Work History
Administrative Professional
Ultimate Staffing Services
Remote, CO
12.2018 - 06.2022
- Handled 80 in and outbound calls and Microsoft Outlook email daily answering promptly with courtesy and professionalism for multiple clients resulting in over $4000 in revenue weekly. Clients included: banking, real estate, hospitality and employee recruitment.
- Wrote email sales copy as directed for potential customers.
- Wrote telemarketing copy as directed to generate phone sales.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed call documentation while speaking with customers.
- Processed orders, service requests and applied information to customers.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Typed letters in Microsoft Word and provided data entry using software applications: eRecruit, Salesforce, Rocketshield, MEPCO, PBS, and Omnisure.
- Managed candidate pipeline that included reviewing candidates, conducting interviews, reference checks, collecting credentials and corresponding administration.
- Actively used business writing skills to prepare for legal department addressing customer disputes.
- Researched customer billing information using risk management software.
- Updated Excel spreadsheets and databases to track, analyze and report on performance and sales data.
Blogger
Self
Denver, Colorado
01.2008 - 06.2021
- Researched creative topics to write, edit and create layouts for new articles and features for 17 blogs using Blogger. Topics included: career advice, dating, and parenting.
- Selected blog contributors seasonally: comprised of writers, photographers and cinematographers to share original content for blog.
- Published regular pieces on domestic violence blog serving audience of over 13,000.
- Posted regularly on family and business blogs and other social media outlets to increase retention, acquisition rates and levels of engagement with blogs.
- Implemented SEO strategies to optimize web content for search engines.
- Connected and interacted with readers via email or message boards to address needs and ideas of audience.
Freelance Ghost Writer
UK Website Developer
Remote, United Kingdom
01.2009 - 05.2018
- Wrote 400-word assignments according to instructions on dating and marriage.
- Formatted articles and blog posts.
- Composed over 500 pieces for people between ages 25 to 49 using appropriate voice tones and word choice.
- Collaborated with business owner and partner to create copy promoting clients' SEO, sales and thought-leadership goals.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar
- Repurposed and optimized existing content for use in different mediums
- Interviewed individuals by phone, video chat and in-person to write news stories
- Followed company policies and editorial guidelines to craft thorough, well-written content
- Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
Freelance SEO Consultant
First Baptist Church
Duarte, CA
08.2016 - 02.2017
- Analyzed SEO outreach goals and presented findings to church board of 5.
- Performed ongoing keyword discovery, expansion and optimization to increase organic search footprint and drive relevant site traffic resulting in number one in Google.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
- Researched and analyzed competitors' websites in local area and advertising links to gain insight into new strategies to increase visitors both on and offline.
Author
Self
Remote
04.2007 - 11.2016
- Authored over 15 publications including: Say Goodbye to Dad? and Too Much Too Soon Internet Dating Blues.
- Interviewed by CBS television personality, Instagram Influencer and YouTube Podcaster.
- Worked on five creative brand messaging, campaigns and creative brainstorming simultaneously.
- Maintained informative social media to help further storylines and promote future events on four major platforms.
- Created emotionally powerful features and biographical stories to engage clients' consumers and heighten emotional and physical abuse awareness weekly.
- Interviewed and extracted information from top authors in psychology, family counseling, and faith to obtain in-depth understanding of topics.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Edited and proofread all texts with help of Grammarly and ProWritingAid.
Volunteer Editor, Writer and Marketing Consultant
Shepherd's Door Domestic Violence Resource Center
Pasadena, California
04.2014 - 10.2016
- Improved relationships between nonprofit and community by participating in two small business network outreach initiatives.
- Achieved client vision and marketing objectives by collaborating with director.
- Volunteered social media and SEO skillset to help implement marketing strategies to increase visitor traffic to website and seasonal events .
Staff Clerk Contractor
City Of Pasadena
Pasadena, CA
04.2014 - 08.2014
- Oversaw daily operations while executive was out, keeping team production moving at optimal pace for neighborhood connections department.
- Trained five workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sourced suppliers and purchased necessary materials for work saving the company thousands for neighborhood events.
- Organized weekly staff meetings and logged minutes for corporate records.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Designed several targeted email marketing campaigns to reach desired audience.
- Developed marketing content such as blogs, promotional materials and advertisements for social media at the executive's request.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Article Writer
Associated Content
Alhambra, CA
04.2006 - 12.2011
- Developed over 400 original how-to topics, features and editorials on family, business and current events generating over 2,000 weekly in ad revenue.
- Wrote and edited high-quality content and visually impactful programs with exciting, captivating and authentic approach.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Coordinated with subject matter experts for interviews and topic generation.
- Organized material to research and complete writing tasks.
- Strategized content based on Google Analytics data, geographical targeting and keyword planning. Generated well-over one million page views to website article pages.
Education
Bachelor of Arts - Journalism And Mass Communications
Point Park University
Pittsburgh PASkills
- Research and Interviews
- Grammar Comprehension
- Sales Letters
- Author Relations
- Reference Research
- Manuscript Evaluation
- Critical Thinking
- Audience and Reader Appeal
- Story and Content Idea Development
- Copy Proofreading
- Text Writing
- Active Listening
- Google Drive
- Administration and Management
- Administrative Management
- Multitasking and Time Management
Certification
- Certified Hootsuite, Social Media Strategy and Platform
- Google Suite and Drive
- Microsoft Office 360
- Adobe
- Book Publishing Applications: Canva, KDP Book Wizard, DIY Bookcovers, Gimp, Smashwords, Blurb,
- Sales and Customer Service Training
- Driver's license - GA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Administrative Professional
Ultimate Staffing Services
12.2018 - 06.2022
Freelance SEO Consultant
First Baptist Church
08.2016 - 02.2017
Volunteer Editor, Writer and Marketing Consultant
Shepherd's Door Domestic Violence Resource Center
04.2014 - 10.2016
Staff Clerk Contractor
City Of Pasadena
04.2014 - 08.2014
Freelance Ghost Writer
UK Website Developer
01.2009 - 05.2018
Blogger
Self
01.2008 - 06.2021
Author
Self
04.2007 - 11.2016
Article Writer
Associated Content
04.2006 - 12.2011
Bachelor of Arts - Journalism And Mass Communications
Point Park University
- Certified Hootsuite, Social Media Strategy and Platform
- Google Suite and Drive
- Microsoft Office 360
- Adobe
- Book Publishing Applications: Canva, KDP Book Wizard, DIY Bookcovers, Gimp, Smashwords, Blurb,
- Sales and Customer Service Training
- Driver's license - GA
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