Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Work Preference
Hobbies
References
Timeline
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Nicholle Bays

Nicholle Bays

18118 Sweet Jasmine Dr. Tampa,FL

Summary

Dynamic professional with extensive experience in operations management and team leadership. Proven track record in budget adherence and analytical problem-solving, enhancing efficiency and compliance. Adept at fostering customer relations and maintaining accurate financial records, ensuring organizational success through strategic planning and effective communication.

Overview

16
16
years of professional experience

Work History

Owner

Roadhouse Music and Diner
Crump, TN
10.2022 - 07.2024
  • Executed multiple tasks within set timeframes to achieve operational objectives.
  • Resolved staff conflicts through active listening and strategic negotiation.
  • Cross-trained employees to improve team agility and overall performance.
  • Cultivated relationships with customers and suppliers to boost account development.
  • Monitored business performance metrics, identifying opportunities for improvement and implementing necessary adjustments.
  • Managed budgets effectively, ensuring optimal financial outcomes while supporting resource investments.
  • Reduced operational costs through targeted process enhancements and efficient resource management.
  • Oversaw daily business operations to ensure smooth functionality.

Administration Officer/Senior Finance Officer

Civil Air Patrol, Squadron MS-056
04.2023 - 05.2024
  • Conducted research, prepared reports, and efficiently managed administrative tasks for department heads.
  • Evaluated operational practices to identify improvement opportunities and revise systems and procedures.
  • Proofread and edited documents to ensure accuracy and proper grammar.
  • Created an updated filing system, improving record-keeping accuracy for confidential documents.
  • Processed purchase orders, service contracts, and financial reports to streamline operations.
  • Prepared consolidated financial statements using financial software.
  • Compiled internal and regulatory reports, including balance sheets and income statements.
  • Monitored budget and revenue trends, generating reports for leadership decision-making.

Bookkeeper

IT Supply Solutions LLC
05.2015 - 07.2016
  • Posted daily receipts and payments according to corporate protocols.
  • Established QuickBooks accounting system for accurate financial record-keeping.
  • Executed proactive month-end, quarterly, and year-end processes effectively.
  • Processed payroll for employees while maintaining comprehensive procedural records.

Logistics Specialist

Blair Technology Group
03.2014 - 05.2015
  • Coordinated shipments to ensure adherence to schedules and optimize delivery timelines.
  • Reported emergencies, weather delays, and carrier changes to customers and supervisors promptly.
  • Collaborated with customers to integrate processes and resolve logistical issues efficiently.
  • Developed systems that organized reports and records to enhance operational integrity.
  • Scheduled daily pickups and weekly deliveries in coordination with vendors for efficiency.
  • Issued accurate responses to internal and external inquiries in a timely manner.

Bookkeeping

K&T Cleaning Specialist
01.2009 - 05.2014
  • Updated financial records in ledgers and journals to ensure accuracy.
  • Entered financial information for timely payments to employees and vendors.
  • Processed invoices, deposits, and money logs to maintain financial integrity.
  • Completed payroll for employees while maintaining comprehensive procedural records.

Education

Some College (No Degree) - Nursing Education

Northern Kentucky University
Newport, KY

Skills

  • Analytical and critical thinking
  • Customer relations
  • Telephone etiquette
  • Written and oral communication
  • Recordkeeping and file management
  • QuickBooks Online experience
  • Documentation and reporting
  • Meeting planning and support
  • Administrative expertise
  • Team building and leadership
  • Database management
  • Travel arrangements
  • Schedule maintenance
  • Budget adherence
  • Accounting knowledge
  • Executive support
  • Document preparation
  • Personable demeanor
  • Schedule coordination
  • Problem solving skills
  • Operations management
  • Logistical planning
  • Payroll management
  • Proposal evaluation
  • Policy writing
  • Staff management
  • Records management
  • Database maintenance
  • Administrative support services
  • Office administration skills
  • Excel proficiency
  • MS Office 365 expertise

Personal Information

Title:

Languages

2,2,6

Work Preference

1, [], ["Full Time"], ["Remote"], ["Work-life balance","Career advancement","Flexible work hours","Work from home option","Stock Options / Equity / Profit Sharing","Personal development programs","Company Culture","401k match"]

Hobbies

I'm an avid reader and crime show enthusiast! I love nature and the outdoors. Anything water and I'm in! I love kayaking, swimming, boating, and fishing. 

Crocheting has been a long-standing hobby of mine. I enjoy creating beautiful and comfortable blankets, scarves, hats, and other items. I am constantly learning new techniques and implementing them into my own style. 

References

References available upon request.

Timeline

Administration Officer/Senior Finance Officer

Civil Air Patrol, Squadron MS-056
04.2023 - 05.2024

Owner

Roadhouse Music and Diner
10.2022 - 07.2024

Bookkeeper

IT Supply Solutions LLC
05.2015 - 07.2016

Logistics Specialist

Blair Technology Group
03.2014 - 05.2015

Bookkeeping

K&T Cleaning Specialist
01.2009 - 05.2014

Some College (No Degree) - Nursing Education

Northern Kentucky University