Summary
Overview
Work History
Education
Skills
Hobbies
Work Availability
Work Preference
Quote
Languages
Timeline
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Nicholle Bays

Nicholle Bays

Selmer,United States

Summary

Competent administration officer with superior organizational, communication, and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help organize and improve operations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Owner

Roadhouse Music and Diner
Crump, TN
10.2022 - 07.2024
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts by actively listening to concerns and finding appropriate middle ground.
  • Cross-train existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas for improvement and make necessary adjustments.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Assistant Director of Cadet Programs

Civil Air Patrol, Mississippi Wing
08.2022 - Current
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.


Administration Officer

Civil Air Patrol, Squadron MS-056
04.2023 - Current
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Proofread and edit documents for accuracy and grammar.
  • Train and supervise volunteers on policies and procedures.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
  • Processed purchase orders, service contracts, and financial reports.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Remained solutions-oriented in the face of complex problems to assist management and overall business direction.
  • Assisted colleagues, senior members, and cadets through regular communication and assistance.
  • Managed the squadron schedule to coordinate the calendar and arrange travel.
  • Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
  • Collected, validated, and distributed information to all members.
  • Maintained personnel records and updated internal databases to support document management.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Organized numerous events and conferences, coordinating logistics and maintaining clear communication with all wing-level directors and commanders.


Finance Officer

Civil Air Patrol, Squadron MS-056
08.2022 - Current
  • Utilized financial software to prepare consolidated financial statements.
  • Prepared internal and regulatory financial reports, balance sheets, and income statements.
  • Managed a high-performing finance team, providing mentorship and professional development opportunities to improve overall performance.
  • Collaborated effectively with cross-functional teams to achieve shared financial goals and objectives.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.

Homemaker/Homeschool Teacher

The Bays Home
06.2001 - Current
  • Graded homework, quizzes, classwork and exams to report on progress of student achievements.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Organized and executed schedules for 7 people.
  • Scheduled appointments
  • Budgeted and balanced finances.
  • Created environment conducive to learning and growing and thriving.
  • Coordinated all schedules for school, extracurricular, and family.

Bookkeeper

IT Supply Solutions LLC
05.2015 - 07.2016
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Completed payroll for employees and maintained detailed records of procedures.

Logistics Specialist

Blair Technology Group
03.2014 - 05.2015
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Worked with customers to integrate processes and correct issues.
  • Developed systems for organizing reports and records to drive integrity.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Issued timely and accurate responses to both internal and external inquiries.

Bookkeeping

K&T Cleaning Specialist
01.2009 - 05.2014
  • Reported financial data and updated financial records in ledgers and journals.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Maintained and processed invoices, deposits and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.

Restaurant Manager

Cincinnati Airport Marriot
06.1999 - 06.2000
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Education

Some College (No Degree) - Nursing Education

Northern Kentucky University
Newport, KY
05-2006

High School Diploma -

Larry A. Ryle High School
Union, KY
05-1995

Skills

  • Analytical and Critical Thinking
  • Customer Relations
  • Telephone etiquette
  • Excellent written and oral communication
  • Recordkeeping and File Management
  • Documentation And Reporting
  • Meeting planning and Support
  • Administrative background
  • Team Building and Leadership
  • Database Management
  • Travel Arrangements
  • Schedule Maintenance
  • Budget Adherence
  • Accounting understanding
  • Executive Support
  • Document Preparation
  • Personable and Approachable
  • Schedule Coordination
  • Strong Problem Solver
  • Operations Management
  • Logistical Planning
  • Payroll and budgeting
  • Proposal evaluation
  • Policy writing
  • Staff Management
  • Records Management
  • Database Maintenance
  • Administrative Support
  • Office Administration
  • Excel spreadsheets
  • MS Office 365

Hobbies

I volunteer with the Mississippi Civil Air Patrol weekly. Currently, I hold the positions of finance officer, assistant director of cadet programs, administrative officer, and senior advisor for the cadet advisory council. We help with search and rescue operations. Develop, organize, and lead cadets and senior members to fulfill encampments, leadership academies, and competitions multiple times a year. 


Crocheting has been a hobby of mine for years. I enjoy creating beautiful and comfortable blankets, scarves, hats, and other items. I am constantly learning new techniques and implementing them into my own style. 



Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCareer advancementFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsCompany Culture401k match

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Languages

English
Bilingual or Proficient (C2)
German
Elementary (A2)
Spanish
Elementary (A2)

Timeline

Administration Officer

Civil Air Patrol, Squadron MS-056
04.2023 - Current

Owner

Roadhouse Music and Diner
10.2022 - 07.2024

Assistant Director of Cadet Programs

Civil Air Patrol, Mississippi Wing
08.2022 - Current

Finance Officer

Civil Air Patrol, Squadron MS-056
08.2022 - Current

Bookkeeper

IT Supply Solutions LLC
05.2015 - 07.2016

Logistics Specialist

Blair Technology Group
03.2014 - 05.2015

Bookkeeping

K&T Cleaning Specialist
01.2009 - 05.2014

Homemaker/Homeschool Teacher

The Bays Home
06.2001 - Current

Restaurant Manager

Cincinnati Airport Marriot
06.1999 - 06.2000

Some College (No Degree) - Nursing Education

Northern Kentucky University

High School Diploma -

Larry A. Ryle High School

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Nicholle Bays