Summary
Overview
Work History
Education
Skills
Additionalinformation
Timeline
Hi, I’m

NICHOLLE BLACKMON

Hampton,GA
NICHOLLE BLACKMON

Summary

Driven, highly motivated and a team player with a strategic approach to problem solving techniques. Resourceful and versatile with excellent interpersonal skills highly developed reputation for being organized, neat, responsible and able to multitask. I have more than 10 +years of proven performance by demonstrating the ability to be a dedicated professional with excellent rapport building and working with a high degree of customer satisfaction. Also willing to learn anything that employer is willing to teach.

Overview

18
years of professional experience

Work History

Pilot Travel Centers,,
Jackson , Georgia

Cashier,team Member
06.2023 - Current

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Greeted customers promptly and responded to questions.

DoorDash
Hampton, Georgia

Door Dasher Driver
11.2021 - 05.2023

Job overview

  • Delivered food orders to customers in a timely manner according to Dasher app instructions.
  • Provided friendly customer service while interacting with customers during deliveries.
  • Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
  • Maintained an organized, clean and safe vehicle at all times.
  • Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
  • Inspected food quality prior to leaving restaurants for deliveries and ensured that it was up to standards.
  • Maintained accurate records of delivered items as well as customer feedback and ratings.

House of Wonders

Housekeeper
09.2015 - 01.2020

Job overview

  • Providing excellent customer service to the customer
  • Completing house duties for customer or commercial buildings in a timely matter
  • Maintaining clean and well-organized surroundings
  • Performing other duties as required to satisfy great customer service
  • Sanitizing and washing linens as requested by customer
  • Making sure customers are comfortable and satisfied with the work provided as requested

Employer/Salad Plus
Boca Raton, Florida

Food Server/Cashier
05.2017 - 02.2018

Job overview

  • Communicate effectively both verbally and in writing to provide clear directions/orders to staff
  • Observe performance and encourage improvement greet guest immediately with a friendly and sincere welcome
  • Use a positive and clear speaking voice listening to an understanding request or orders from customers and staff respond with appropriate action and provide accurate information such as directions and orders and requests from customers complete all work duties provided by management
  • Customers provide great customer service skills making sure customer is happy and satisfied with provided and requested orders
  • Clean and sanitize areas and using appropriate equipment for serving food including gloves and hairnet to provide a safe surrounding
  • Checking out customer handling cash make change and balance as the assigned using verify and imprint credit card for authorization using electronic acceptance methods

Way Beyond Bagels
Boca Raton, FL

Prep / Counter Service Server
12.2016 - 05.2017

Job overview

  • Communicate effectively both verbally written to provide clear orders to staff and the cook
  • Greet customers immediately with a friendly and sincere welcome
  • Understand customer's request or order providing my best customer service skills
  • Prepping food as needed to help cook or any teammate that I can provide help with so that orders could be served and provided and timely matter to keep the customer satisfied and happy
  • Providing a safe and clean working area sanitize using proper equipment for service

Super Walmart
Boynton Beach, FL

Cashier/Fitting Room Attendant
10.2013 - 06.2015

Job overview

  • Completing orders and checking customers out
  • Greeting customers with friendly smile
  • Answering any questions customers may have providing them with best ability and correct information
  • Verifying and imprint credit cards for authorization using electronic acceptance method handle cash make change in balance
  • Always putting customers first
  • Cleaning fitting room
  • Providing best services for customers
  • Counting and checking customers clothes for fitting room making sure nothing is Left behind or inside the fitting room before they go in

Beach Mall
Boynton Beach, FL

Wrapping Department/Receiving Associate/Cashier
08.2012 - 04.2013

Job overview

  • Manage and process stock and retail store
  • Make sure that all shipments and merchandise are properly organize
  • Unpack boxes making sure everything is organized
  • Making sure the quality and quantity of received goods is correct
  • Log received items in the computer system in facility and process any return
  • Gift wrapped customers give that are purchased in the store for loved ones and families
  • Counting all cash after store closes
  • Properly and securely handling cash and checks
  • Providing great customer service skills to customers
  • Providing accurate information to employees and also customers
  • Greeting everyone including customers and employees with a friendly smile and positive energy helping out as needed to my fellow employee

Winn-Dixie
Boynton Beach, FL

Cashier/Stock Clerk
11.2010 - 07.2012

Job overview

  • Providing excellent customer service to customers
  • Checking customers in and out accepting payments
  • Maintaining a clean and well store
  • Handling request and data
  • Observe a performance and approvement greet customers with a friendly and sincere welcome and smile use positive clear speaking voice listening and understanding employees and also customers
  • Also responding with appropriate actions and provide accurate information to my best abilities making sure customers are happy and satisfied
  • Completing assignments and timely matter
  • Counting and checking merchandise
  • Cleaning and stocking shelves
  • Checking prices and changing prices as different items are marked down and changing prices as prices go up Using all equipments with care
  • Treating everyone with respect including customers and employers as well as managers
  • Verifying all credit cards and checks for authorization using electronic acceptance methods
  • Handling cash providing change and balance

Alterra Wynwood living assistant home

Dietary Aide / Housekeeper / Laundry Attendant
03.2007 - 06.2010

Job overview

  • Providing and serving residents and their families
  • Maintaining and cleaning kitchen sanitized and use them proper cleaning methods
  • Clean and provide correct use of dishwasher while washing pots pans and etc
  • Provided great customer service skills
  • Greeting residents and family with sincere and positive energy providing best services requested
  • Greeting residence with friendly smile
  • Treating all employers and residents respectfully providing correct information to best of knowledge
  • Making sure residents get correct food and diets that are provided strictly to each and every resident
  • Providing best services making sure residents are happy and satisfied
  • Cleaned and used proper equipment and chemicals for each resident's room and hallways and elevators
  • Cleaned lobbies and public restrooms for residence and resident guests
  • On the weekends I would provide my services as a laundry attendant
  • Making sure all linens are washed correctly
  • Making sure soiled items are washed according to directions and every item followed as directions provided also providing sanitized linens to each department

Education

Delray Full Service Center
Delray Beach, FL

GED
01.2000

OLYMPIC HEIGHTS
Boca Raton, Florida

01.1999

University Overview

Didn't finish high school, last year was 11th grade, then went to Delray full service center and received my Ged

FLORIDA CAREER COLLEGE
Boynton Beach, Florida

Some College (No Degree)

University Overview

  • Relevant Coursework and Training Programs:,Went to Florida career college in 2010 for patient care technician, had to leave do to health reasons at that time

Skills

  • Retail sales
  • Night audits
  • Great customer service skills
  • Typing
  • Manners
  • Ability to learn quickly
  • Sales support
  • Host / hostess experience
  • Customer support
  • Microsoft Word
  • Leadership
  • Accounts receivable
  • Cash handling
  • Communication skills
  • Cleaning experience
  • Heavy lifting
  • Customer service
  • Follow directions and rules
  • Willingness to learn
  • Great trainer
  • Great math skills
  • Very responsible
  • Hard worker
  • Dependability
  • Respect for others
  • Product restocking
  • Cash Register Operation
  • Customer Assistance
  • Cash Handling
  • Payment Collection
  • Customer Service
  • Merchandise Restocking
  • Guest inquiries
  • Identification checks
  • Cash handling expertise
  • Credit and cash transactions
  • Point-of-sale system operation
  • Order Taking
  • Money Handling
  • Order Packaging
  • Daily Reporting
  • Loss Prevention
  • Customer service excellence

Additionalinformation

English, Fluent, Driver license, Word, Excel, PowerPoint, Willing to learn anything willing to teach

Timeline

Cashier,team Member

Pilot Travel Centers,,
06.2023 - Current

Door Dasher Driver

DoorDash
11.2021 - 05.2023

Food Server/Cashier

Employer/Salad Plus
05.2017 - 02.2018

Prep / Counter Service Server

Way Beyond Bagels
12.2016 - 05.2017

Housekeeper

House of Wonders
09.2015 - 01.2020

Cashier/Fitting Room Attendant

Super Walmart
10.2013 - 06.2015

Wrapping Department/Receiving Associate/Cashier

Beach Mall
08.2012 - 04.2013

Cashier/Stock Clerk

Winn-Dixie
11.2010 - 07.2012

Dietary Aide / Housekeeper / Laundry Attendant

Alterra Wynwood living assistant home
03.2007 - 06.2010

Delray Full Service Center

GED

OLYMPIC HEIGHTS

FLORIDA CAREER COLLEGE

Some College (No Degree)
NICHOLLE BLACKMON