Nicholle De La Cruz
The Bronx,NY
Summary
Driven professional with experience at Leesel Transportation, adept in ensuring the safety and discipline of students with diverse needs. Excelled in emergency preparedness and parent communication, enhancing student well-being. Skilled in office administration and customer service, demonstrating a strong blend of verbal communication and confidentiality understanding, having a great sense of responsibility.
Healthcare professional with experience at amazing home care and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
3
3
years of professional experience
Work History
Bus Aide
Leesel Transportation
02.2024 - Current
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Liaised with bus driver to conduct emergency evacuation drills.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
Home Care Provider
Amazing Home Care
03.2021 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
Education
Bachelor of Arts -
ASA College
Brooklyn, NYSkills
- Keyboarding skills
- Document Preparation
- Confidentiality understanding
- Customer Service
- Verbal and written communication
- Office Administration
- Safety awareness
- Activity Planning
Languages
English
Spanish
Timeline
Bus Aide
Leesel Transportation
02.2024 - Current
Home Care Provider
Amazing Home Care
03.2021 - Current
Bachelor of Arts -
ASA College
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