Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Nicholos Baxter

New York,United States

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Coordinator

Tiffany & Company
09.2023 - 02.2024
  • Streamlined operations by implementing efficient processes and procedures.
  • Boosted productivity by establishing effective communication channels between departments.
  • Reduced costs with meticulous budget management and resource allocation.
  • Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
  • Enhanced customer satisfaction by resolving issues in timely manner and providing exceptional support.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managing 50+ daily emails resolving client and employee concerns applying judgment and detailed knowledge of policy, procedure, and practice

Communications & Marketing Intern

IHG Hotels & Resorts
05.2023 - 08.2023
  • Enhanced brand awareness by developing and implementing strategic marketing campaigns.
  • Increased social media engagement through creative content creation and consistent posting schedules.
  • Supported development of new product launches with thorough market research and analysis.
  • Assisted in planning and executing successful promotional events, resulting in increased sales leads and brand visibility.
  • Created visually engaging presentations for internal and external meetings, effectively communicating key messages to stakeholders.
  • Contributed to revamping of company website, improving user experience, and increasing web traffic.
  • Managed approximately multiple incoming calls, emails and faxes per day from guest and colleague.

Sales Coordinator

EDITION Hotels
05.2022 - 04.2023
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Collaborated with marketing team to develop targeted promotional materials and campaigns.
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
  • Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
  • Answer multiple customer queries in timely and suitable manner
  • Propelled market share to surge ahead of competitors and earn top 25% ranking in tri-state area.

Event Coordinator

Ritz-carlton Residences
09.2019 - 05.2022
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Streamlined registration processes for increased efficiency and reduced waiting times.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
  • Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Managing and Controlling of invoices, payment, and commission

Volunteer Activities Coordinator

Adult Day Care Centers
05.2019 - 09.2019
  • Enhanced patient well-being by providing compassionate and attentive care tailored to individual needs.
  • Reduced caregiver stress for families by offering reliable support and assistance with daily activities.
  • Improved patients'' quality of life with personalized care plans addressing physical, mental, and emotional needs.
  • Ensured safety and comfort, performing routine checks on patients throughout day.
  • Facilitated social interactions for patients, organizing group activities and outings to promote connection and community involvement.
  • Provided medication management, ensuring timely administration of prescribed medications and monitoring for potential side effects.
  • Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
  • Managing and maintaining calendar of activities and events that provide variety of resident and family centered experiences

Education

Bachelor of Science - Business

Medgar Evers College of The City University of New York
Brooklyn, NY

Associate of Science - Business

Medgar Evers College of The City University of New York
Brooklyn, NY

Skills

  • Project Scheduling
  • Crisis Management
  • Creative Writing
  • Adobe Creative Suite
  • Media Relations
  • Microsoft Office proficiency
  • Project Support
  • Sales Support
  • Customer Relationship Management
  • Marketing Analytics
  • CRM Management
  • Logistics management

Hobbies

Photography, Sports, Art, Traveling, Music, Fashion, Reading and Writing

Timeline

Operations Coordinator

Tiffany & Company
09.2023 - 02.2024

Communications & Marketing Intern

IHG Hotels & Resorts
05.2023 - 08.2023

Sales Coordinator

EDITION Hotels
05.2022 - 04.2023

Event Coordinator

Ritz-carlton Residences
09.2019 - 05.2022

Volunteer Activities Coordinator

Adult Day Care Centers
05.2019 - 09.2019

Bachelor of Science - Business

Medgar Evers College of The City University of New York

Associate of Science - Business

Medgar Evers College of The City University of New York

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Nicholos Baxter