Nichols Teichmiller
Hartselle,AL
Summary
Proven Account Executive with a track record of enhancing customer relationships and boosting sales at Discovery Life Sciences LLC. Expert in account management and territory management, demonstrating a keen ability to increase client satisfaction and drive business growth. Skilled in lead generation and contract negotiation, achieving notable sales increases with a strategic and proactive approach.
Overview
10
10
years of professional experience
Work History
Account Executive
Discovery Life Sciences LLC
05.2022 - Current
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and service agreements.
Insurance Agent
Alfa Insurance
10.2021 - 04.2022
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Utilized CRM software to manage client relationships.
Insurance Agent
State Farm
08.2020 - 07.2021
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Utilized CRM software to manage client relationships.
- Created detailed reports for management to track performance and sales.
- Generated leads through cold-calling, networking and other outreach methods.
Outdoor Manager
Burningtree Country Club
10.2019 - 08.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Jay Landings Marina Decatur Alabama
04.2018 - 07.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained grounds and provided necessary repairs to boats and RVs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Branch Manager
Cutco Cutlery
04.2017 - 09.2017
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Sales Representative
Cutco Cutlery
04.2015 - 03.2017
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Shop Hand
MICOR Industries
05.2014 - 08.2015
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected products and machines to maintain quality and efficiency.
- Performed general equipment maintenance and repair to minimize downtime.
Education
Associate of Business Administration - Business
Coastal Alabama Community College
Bay Minette05.2017
Skills
- Account Management
- Account Servicing
- Progress Reporting
- Lead Generation
- Contract Negotiation
- Data Analysis
- Pipeline Management
- Territory Management
Timeline
Account Executive
Discovery Life Sciences LLC
05.2022 - Current
Insurance Agent
Alfa Insurance
10.2021 - 04.2022
Insurance Agent
State Farm
08.2020 - 07.2021
Outdoor Manager
Burningtree Country Club
10.2019 - 08.2020
Manager
Jay Landings Marina Decatur Alabama
04.2018 - 07.2019
Branch Manager
Cutco Cutlery
04.2017 - 09.2017
Sales Representative
Cutco Cutlery
04.2015 - 03.2017
Shop Hand
MICOR Industries
05.2014 - 08.2015
Associate of Business Administration - Business
Coastal Alabama Community College
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