Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline

Nicholsen Nelson

Lee Health
Lehigh Acres,FL
2
Languages
1
Certification
4
years of professional experience

Work History

Patient Transporter

3 Years 7 Months
Lee Health | 03.2023 - Current
  • Transports patients safely to and from various departments throughout the facility.
  • Assist’s nursing staff with patient mobility, ensuring comfort and safety during transfers.
  • Maintains cleanliness and organization of transport equipment and vehicles.
  • Collaborated with healthcare team to streamline patient flow across departments.

Customer Service Representative

11 Months
Lee Health | 04.2022 - 03.2023
  • Managed scheduling and coordination of appointments, optimizing workflow efficiency for the department.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma

East Lee County High | Lehigh Acres, FL | 06.2021

No Degree - Nursing

Rasmussen University | Fort Myers, FL | 09.2027

Skills

Patient communication
Patient safety
Patient confidentiality
Customer service
Bedside manner
Basic life support certification
Mobility assistance
Medical terminology
Active listening
Critical thinking
Multitasking

Certification

BLS Certification

Languages

English
Full Professional
Creol
Full Professional

Interests

Traveling and sports

Timeline

Patient Transporter

Lee Health
03.2023 - CurrentRead More

Customer Service Representative

Lee Health
04.2022 - 03.2023Read More

Rasmussen University

No Degree from Nursing
Read More

East Lee County High

High School Diploma
Read More
Nicholsen Nelson