NICK AGLUBAT
Meridian
Summary
Hardworking, detail-oriented team player with experience in personnel management, product merchandising, and customer engagement. Able to handle multiple projects simultaneously with a high degree of accuracy. Proactive and enthusiastic learner who is willing to learn whatever is necessary to ensure job is completed to the best of my ability.
Overview
4
4
years of professional experience
Work History
Owner
Aglubat's Services LLC
01.2025 - Current
- Company Overview: Contracted to Seattle Sport Rehabilitation & Performance
- Manage the schedule and create patient profiles
- Submit patient insurance to billing team for verification of benefits and be the liaison for physical therapists and billing team
- Contact patients of upcoming appointments and collect any necessary forms or authorizations prior to their appointments
- Create and send invoices
Cashier's Assistant
Costco
10.2024 - 11.2024
- Packed customer orders into boxes, transferring to shopping cart.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Recovered store carts in parking lot, clearing the carts and bays of trash.
Retail Sales Manager
Vons
06.2023 - 06.2024
- Managed day-to-day staffing and scheduling for 15 employees in liquor, dairy, frozen, general merchandise, and night crew. Oversaw employee performance and provided necessary training to meet operational and sales targets.
- Owned life cycle of store inventory from writing orders to receiving product and employing sales promotion strategies. Regularly ensured accuracy of order and invoices upon receipt/issuance, conducted bi-annual inventory audits on product to calculate shrink and product quantity accuracy.
- Engaged with external and internal partners to ensure business success. Coordinated with vendors to ensure correct product, displays, and order received. Partnered with scan coordinator to ensure all products appropriately priced and tagged.
- Leveraged industry-wide sales data to inform ordering and sales strategy for specialty and seasonal goods.
- Met and exceeded sales goals and accomplished business objectives by promoting target products, inspiring staff, and driving merchandising strategies to drive customer engagement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Utilized forklift or pallet truck to load, unload, transport and store goods. Received training in Powered Industrial Truck (PIT) operations.
Front End Supervisor
Vons
02.2022 - 06.2023
- Provided shift leadership to courtesy clerks and checkers. Kept staff members on task, coordinated opening and closing of registers to meet customer needs, ensured compliance with regulations for employee breaks while maintaining correct staffing levels.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively. Provided technical assistance with Vons app, addressed any issues with pricing or quality of product.
- Ensured proper cash supply through regular monitoring of cash drawers, twice daily register audits at twelve checkout stands.
- Responsible for securing all registers at end of shift, removing and logging all tender, and depositing into safe.
- Performed store walks and secured store at closing.
- Managed equipment failures by securing safety and quality of refrigerated products and initiating necessary work orders.
Starbucks Barista
Vons
05.2021 - 02.2022
- Excelled in all aspects of customer service, including prompt greeting and service upon customer arrival, providing product recommendations based on solid understanding of individual customer needs and preferences, maintaining a working knowledge of classic and seasonal beverage recipes to consistently earn positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Ordered product necessary for operation of kiosk.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained new employees in the areas of customer service, knowledge of product, technical skill, and crowd/line management strategies.
- Maintained and operated espresso machines: blenders, commercial coffee brewers, coffee pots, and other equipment. Cleaned counters, machines, utensils, and seating areas daily.
Education
General Education, Biology
San Diego Mesa College
02.2018
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Father Duenas Memorial School
05.2014
Skills
- Customer Service
- Product Merchandising
- Management
Awards
4x Employee of the Month
Timeline
Owner
Aglubat's Services LLC
01.2025 - Current
Cashier's Assistant
Costco
10.2024 - 11.2024
Retail Sales Manager
Vons
06.2023 - 06.2024
Front End Supervisor
Vons
02.2022 - 06.2023
Starbucks Barista
Vons
05.2021 - 02.2022
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Father Duenas Memorial School
General Education, Biology
San Diego Mesa College
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