Summary
Overview
Work History
Education
Skills
Timeline
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Nick Anderson

Neosho,MO

Summary

Driven and dedicated professional with a strong work ethic, adept at both manual labor and intricate tasks. Known for leading by example, fostering a culture of equality and family-like teamwork. Committed to making decisions that benefit others, myself, and the organizations I represent. Skilled in quick decision-making and problem-solving. Experienced in working with diverse individuals, with a patient and empathetic approach. Proficient in de-escalating tense situations with those who may be upset, while swiftly finding effective solutions. Embraces a collaborative approach, valuing mutual success and fostering a supportive work environment centered around shared goals and achievements.

Overview

10
10
years of professional experience

Work History

Sole Proprietor/Business Owner

Self
10.2018 - Current
  • Landscaping, Construction, Renovation
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
  • Implemented marketing strategies that effectively promoted services and attracted new clients.

Personal Assistant

Acumen Fiscal Agency
10.2022 - 02.2023
  • Maintained appropriate filing of personal and professional documentation.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Rural Carrier Assistant

USPS
01.2018 - 02.2021
  • Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
  • Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
  • Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
  • Utilized GPS technology effectively to optimize delivery efficiency across varied geographic territories.
  • Streamlined delivery processes through effective communication with supervisors and team members.
  • Provided excellent customer service, addressing concerns and resolving issues promptly.
  • Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.

Sales Associate

AT&T Wireless
10.2014 - 07.2017
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Processed payments and provided receipts to establish proof of transaction.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.

Education

High School Diploma -

Neosho High School
Neosho, MO
05.2013

Skills

  • Small business operations
  • Negotiation
  • Strategic Planning
  • Project Management
  • Operations Management
  • Cost control and analysis

Timeline

Personal Assistant

Acumen Fiscal Agency
10.2022 - 02.2023

Sole Proprietor/Business Owner

Self
10.2018 - Current

Rural Carrier Assistant

USPS
01.2018 - 02.2021

Sales Associate

AT&T Wireless
10.2014 - 07.2017

High School Diploma -

Neosho High School

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Nick Anderson