Nick Bell
Farmington
Summary
Motivational leader with over 8 years of experience in retail coaching. Skilled in multitasking, organization, and driving customer service excellence. Committed to fostering a collaborative environment and enhancing team performance.
Overview
9
9
years of professional experience
Work History
Coach
Walmart
Macedon, NY
10.2017 - Current
- Led coaching sessions to improve employee skills and foster a collaborative work environment.
- Implemented feedback mechanisms for continuous improvement in customer service delivery.
- Mentored new hires, ensuring seamless onboarding and integration into company culture.
- Analyzed team performance metrics to identify areas for growth and strategic focus.
- Drove process improvements through innovative coaching techniques, enhancing overall productivity.
- Conducted regular performance evaluations, providing constructive feedback for staff development.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Science - Exercise Physiology
SUNY, Brockport
Brockport, NY04-2016
Skills
- Team development
- Motivational leadership style
- Problem-solving
- Multitasking and organization
- Retail inventory management
Accomplishments
-Increased Total Store Sales from 80M to 100M across tenure
-Shrink Reduction vs Plan in Top 5 of a Region of 200 Stores
Timeline
Coach
Walmart
10.2017 - Current
Bachelor of Science - Exercise Physiology
SUNY, Brockport