Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
10
10
years of professional experience
Work History
Sales Manager
Ashley Furniture Industries, Inc
10.2021 - Current
Assisted sales team with completing customer transactions and managing issues.
Trained new associates in successful sales and performance strategies.
Managed and developed sales team.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Completed store opening and closing procedures by counting drawers and managing security.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Conducted daily effective sales huddles with 18 person team to focus on behaviors that would convert to sales.
Built relationships with customers and community to establish long-term business growth.
Assistant Store Manager
T-Mobile
06.2021 - 09.2021
Assistance
Supervision
Training & Development Multitasking
Teambuilding, Oversaw aspects of maintenance, inventory and daily activity management
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Store Manager
T-Mobile
04.2021 - 06.2021
Processed daily paperwork, balanced register drawers, produced
staffing schedules and prepared deposits
Managed inventory tracking and physical inventory counts to minimize
loss
Strengthened work flow productivity by hiring, managing and
developing top talent
Exceeded team goals and resolved issues by sharing and implementing
customer service initiatives.
Store Manager
T-Mobile
01.2021 - 04.2021
Explained latest promotions, sales incentives and offerings to promote
savings and drive sales
Used on-site computer systems to access figures and documentation
associated with available service plans
Performed floor moves, merchandising, display maintenance and
housekeeping to keep sales areas well-stocked, organized and current
Resolved customer problems by investigating issues, answering
questions and building rapport
Exceeded team goals and resolved issues by sharing and implementing
customer service initiatives.
Store Manager
T-Mobile
03.2020 - 02.2021
Encouraged customers to consider purchasing accessories and
warranties, resulting in successful upselling and cross-selling
Welcomed guests and asked open-ended questions to best determine
which products would meet needs
Developed long-term relationships with repeat customers through
building credibility in product expertise and personal integrity in
salesmanship
Educated guests on policy terms, simplifying technical aspects of
service contracts to increase guest comprehension and achieve
greater customer satisfaction.
Assistant Store Manager
T-Mobile
03.2018 - 04.2020
Mixed and matched paints according to customer specifications
Demonstrated products to customers, discussed features and
redirected objections to capture sales
Maintained visually appealing and effective displays for entire store to
drive sustained revenue and move target products
Recommended optimal merchandise based on customer needs and
desires
Educated customers on product and service offerings
Educated guests on policy terms, simplifying technical aspects of
service contracts to increase guest comprehension and achieve
greater customer satisfaction
Detailed product features for customers to provide information for best
decisions based on personal needs.
Salt Water Disposal Operator
Nuverra Environmental Solutions Inc
05.2015 - 01.2018
Maintained clean and hazard-free work areas to attain operational
safety and regulatory compliance
Mixed, weighed or measured, and monitored shaker and mud tank
operations
Monitored equipment operation during extraction process to detect
problems
Unloaded materials, devices and machine parts with hand tools.
General Construction Worker
WT Byler
06.2013 - 02.2015
Inspected materials to ensure correct and secure loading
Worked in tandem with loaders and gravel pit operators to fill trucks for
deliveries
Inspected vehicle prior to and after completing each shift, noting any
damage or issues in detailed logs
Applied defensive driving and safety techniques to prevent accidents
Observed all driving regulations and safety procedures, maintaining
excellent safe driving record.
Education
High School Diploma -
Montgomery High School
Montgomery, TX
05.2011
Skills
Communication
Time management
Store opening and closing
Procedures
Sales professional
Coaching and Mentoring
Team Oversight
Sales Presentation
Recruiting and Hiring
Critical Thinking
Accomplishments
Led team to achieve high sales and maintaining customer satisfaction
Top performing store in the nation for a consecutive of 3 months
Promoted from Assistant Store Manager to Store Manager, in less thanmonths
Recognized as Employee of the month for outstanding performance
and team contributions
Consistently maintained high customer satisfaction ratings.