Nick Cernoch
Dallas,TX
Summary
Industrious, detail-oriented leader with a creative business mind, high personal standards for quality and a great sense of humor. Excels at multi-tasking in dynamic environment, with command of both project management and problem solving skills. Dependable and reliable team player, excelling in written and verbal communication with strong interpersonal skills. Entertainment and technology geek with an obsession for early adoption and a finger on the pulse of the ever-changing media landscape.
Overview
2025
2025
years of professional experience
Work History
COMMUNITY AND CONTENT MANAGER
FANSCAPE
Marina del Rey, CA
08.2013 - Current
- Manage reactive content on major client Twitter, Instagram and Vine accounts
- Communicate weekly with client representatives from legal, advertising and social teams
- Manage weekly sweepstakes winner selection and early stage fulfillment process
- Monitor social channels weekly to identify select UGC for display on digital properties
- Create content for use on client owned social channels and digital properties
- Coordinated large fundraising events and volunteer staff
- Report weekly engagement numbers
MARKETING MANAGER - MOBILE APPS
UBERMEDIA
Pasadena, CA
07.2012 - 01.2013
- Company Overview: Idealab
- Managed all aspects of marketing and social media for the mobile applications of UberMedia, an Idealab company ranked #16 on the Wall Street Journal's list of Top 50 startups
- UberMedia's growing portfolio includes market-leading third party Twitter applications UberSocial, Echofon and Plume as well as the new iOS apps Alarmist, Splitsville and WeatherFun
- Managed social media marketing efforts for UberSocial, the #6 most-followed brand on Twitter with over 8 million followers, and Echofon with over 4 million followers
- Wrote copy for, optimized and maintained numerous app profiles in iTunes and Google Play, where the Plume and UberSocial apps received top 10 placement amongst all Android Twitter apps
- Created and managed B2C mobile ad campaigns on AdMob and Facebook as well as extensive in-house campaigns run via OpenX and the Millennial Media network
- Worked with Product Managers and Developers to create marketing and social media strategies for 4 new and non-established apps
- Worked with Community Managers, Developers and Customer Support staff to marry product enhancement efforts with user feedback
- -Managed the creation of promo videos for UberSocial for iPhone and Echofon for Android
- - Worked with Sr
- Multimedia Designer to complete ongoing updates to MyPlume.com and Echofon.com
- - Worked with Community Managers to implement user acquisition, retention and engagement strategies
- Introduced new apps to established follower bases via ongoing promotional campaigns
- Aggregated, analyzed and reported data to Executive staff regarding social media campaign effectiveness
COMMUNITY SUPPORT MANAGER
UBERMEDIA
10.2011 - 07.2012
- Managed customer support and community building efforts for Chime.in, a newly launched social network with over 2 million monthly unique visitors at its peak
- Managed several interest-based communities on Chime.in
- Provided support for B2B partnerships represented on Chime.in
- Worked with in-house editorial staff to create content as part of user engagement strategy
- Utilized ZenDesk, Facebook, Twitter and email to manage issue resolution and communication with our highly valued community
- Created and maintained knowledge bases and FAQ's to enhance user experience
- Created detailed weekly reports for Executive team, cataloging and prioritizing user issues
- Communicated regularly with Engineering, Quality Control and Product teams regarding user-requested product enhancements
- Utilized LeanUX principles to test new initiatives in content presentation on Chime.in
MANAGING DIRECTOR
FURIOUS THEATRE COMPANY
Pasadena, CA
03.2009 - 10.2011
- Worked in numerous roles with Los Angeles' acclaimed and nationally-respected Furious Theatre Company, now in its 11th year
- Spent seven years focusing on audience development, community outreach and marketing for over 15 critically acclaimed productions, all of which were world, U.S
- Or west coast premieres
- Oversaw all aspects of 501(c)3 non-profit business as Managing Director, including all organizational development and fundraising
- Oversaw all aspects of 501(c)3 non-profit business
- Created and managed all organizational budgets
- Established and maintained relationships with key industry and community leaders
- Worked closely with Board of Directors to create organizational growth strategies
- Managed individual giving strategies and donor communities
- Coordinated large fundraising events and volunteer staff
- Managed payroll, accounts payable and accounts receivable using QuickBooks Online
- Managed contract negotiation, creation and execution
- Managed project-based teams of 3-6 paid and volunteer personnel
- Continued Marketing and Administrative Manager duties (see below)
MANAGING DIRECTOR
03.2009 - 10.2011
- Oversaw all aspects of 501(c)3 non-profit business
- Created and managed all organizational budgets
- Established and maintained relationships with key industry and community leaders
- Worked closely with Board of Directors to create organizational growth strategies
- Managed individual giving strategies and donor communities
- Coordinated large fundraising events and volunteer staff
- Managed payroll, accounts payable and accounts receivable using QuickBooks Online
- Managed contract negotiation, creation and execution
- Managed project-based teams of 3-6 paid and volunteer personnel
- Continued Marketing and Administrative Manager duties (see below
FURIOUS THEATRE COMPANY
Pasadena, CA
01.2002 - 01.2011
- Worked in numerous roles with Los Angeles’ acclaimed and nationally-respected Furious Theatre Company, now in its 11th year
- Spent seven years focusing on audience development, community outreach and marketing for over 15 critically acclaimed productions, all of which were world, U.S
- Or west coast premieres
- Oversaw all aspects of 501(c)3 non-profit business as Managing Director, including all organizational development and fundraising.
ACCOUNT SERVICES REPRESENTATIVE
INSIDER PAGES Idealab
Pasadena, CA
01.2005 - 01.2006
- Managed high volume of online accounts for a variety of advertisers nationwide
- Provided customer service and client phone support
- Established database entry and management procedures
- Maintained call log-in customer database as well as bill tracking processes and databases
- Created and maintained customer invoicing process as well as Cybersource (credit card database)
SOCIAL PRODUCER
FANSCAPE
Marina del Rey, CA
- Represented social team on set of a major AT&T commercial production
- Interfaced with TMA Creative Director to identify and capture assets for social content creation
- Worked with TMA and BBDO Account Supervisors to create appropriate approval process for captured content
- Produced photo shoot with 20+ extras on set to satisfy immediate content needs for digital and social channels
ACCOUNT SERVICES REPRESENTATIVE
INSIDER PAGES
Pasadena, CA
- Company Overview: Idealab
- Managed high volume of online accounts for a variety of advertisers nationwide
- Provided customer service and client phone support
- Established database entry and management procedures
- Maintained call log-in customer database as well as bill tracking processes and databases
- Created and maintained customer invoicing process as well as Cybersource (credit card database)
Education
Bachelor of Arts, President's Endowed Scholar - Theatre Arts, English
TEXAS A&M UNIVERSITY
Skills
- Technical Self-Starter MAC & PC Proficient iOS/Android Proficient
- Active on Facebook, Twitter, Instagram, GetGlue and LinkedIn
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Email Marketing Software (PatronMail, iContact)
- Database and CRM Software (PatronManager, Salesforce) Basic Photoshop
References
PROFESSIONAL REFERENCES BRAD PRICE Project Manager Blackbaud bradley.price@blackbaud.com 818-679-6890 KATIE DAVIES-NEWELL Senior Community Support Manager UberMedia katie@ubermedia.com 626-399-3132 SHERRI NADEAU Senior VP of Human Resources Shopzilla sherri@shopzilla.com 310-903-4184
Interests
THE MARKETING ARM REFERRALS DALE ALEXANDER , Concept Director, Sports & Entertainment for AT&T
Accomplishments
- Grand Clio
- Multiple Gold and Silver Addys
- Muse Award
- Omnicom Emerging Star
Timeline
COMMUNITY AND CONTENT MANAGER
FANSCAPE
08.2013 - Current
MARKETING MANAGER - MOBILE APPS
UBERMEDIA
07.2012 - 01.2013
COMMUNITY SUPPORT MANAGER
UBERMEDIA
10.2011 - 07.2012
MANAGING DIRECTOR
FURIOUS THEATRE COMPANY
03.2009 - 10.2011
MANAGING DIRECTOR
03.2009 - 10.2011
ACCOUNT SERVICES REPRESENTATIVE
INSIDER PAGES Idealab
01.2005 - 01.2006
FURIOUS THEATRE COMPANY
01.2002 - 01.2011
SOCIAL PRODUCER
FANSCAPE
ACCOUNT SERVICES REPRESENTATIVE
INSIDER PAGES
Bachelor of Arts, President's Endowed Scholar - Theatre Arts, English
TEXAS A&M UNIVERSITY
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