Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internship
TD Ameritrade
05.2020 - 08.2020
Got exposure to all different departments that make up the brokerage industry.
Developed networking skills and created business relationships that assisted me throughout my career thus far.
Financial Services Representative
TD Ameritrade
08.2020 - 10.2021
Established strong emotional intelligence and de-escalation tactics when dealing with client frustration.
Gained an understanding of IRA regulations to best assist clients with tax harvesting.
Senior Trading Specialist
Charles Schwab
10.2021 - 03.2024
Continually learn about investments and the financial markets to address the individual client's investment concerns.
Delivered best-in-class customer service, focusing on ease for the client to deliver the most efficient solution to their end goals.
I became proficient in technical analysis and in using the ThinkorSwim platform.
Educated clients on complex option strategies and assisted them with evaluating all potential outcomes.
Analyzed daily margin calls and informed clients on different methods that could be used to resolve them.
Mentored junior traders on strategies and best practices.
Manager Trader Service
Charles Schwab
05.2024 - Current
Analyzed the client’s portfolios to identify areas of potential financial risk, including market risk, volatility risk, political risk, economic risks, and all other possible scenarios for loss.
Ran one-on-one mentorship sessions with numerous lower-level traders
Lead monthly training sessions across all of trader services to further educate them about margin, futures, options risk, among other topics.
Conducted research on economic indicators impacting market movements and interpreted charts with clients to get an idea of potential trends.
Executed trades efficiently in fast-paced financial environments.
I established trust with clients, which led to strong relationships and confidence in my suggestions.
Education
Bachelor of Science - Business Administration, Finance
University of Missouri
Skills
Expert in using the Thinkorswim platform
Emotional intelligence
Mentorship skills
Multitasking and organization
Interpersonal skills
Technical analysis
Certification
FINRA Series 7
FINRA Series 63
FINRA Series 3
FINRA Series 34
Leadership Activities Accomplishments
Mizzou Investment Club- Determine return goals as a team while participating in live trading. Communicate with a team to weigh out risks and to diversify a portfolio that was maintained over a 4 year period.
Received multiple Charles Schwab excellence awards for best in class customer service
Volunteer Experience
Feeding America Volunteer
Food Bank for Central & Northeast America
Timeline
Manager Trader Service
Charles Schwab
05.2024 - Current
Senior Trading Specialist
Charles Schwab
10.2021 - 03.2024
Financial Services Representative
TD Ameritrade
08.2020 - 10.2021
Internship
TD Ameritrade
05.2020 - 08.2020
Bachelor of Science - Business Administration, Finance