Nick Cortese
Summary
Customer-focused professional with extensive experience in relationship building, partnership cultivation, and account retention. Proven track record in driving profit growth through strategic initiatives and effective network expansion. Skilled in implementing pricing models and managing turnaround strategies to enhance business performance.
Overview
4
4
years of professional experience
Work History
Food Server
Seven Star Diner
Sewell, NJ
10.2025 - Current
- Maintained efficient workflow in fast-paced environment, delivering high-quality service to enhance customer satisfaction.
- Resolved customer issues quickly and professionally, improving overall customer experience and communication.
- Processed high-volume transactions accurately, ensuring financial responsibility and attention to detail.
Food Server
Jefferson Diner
Jefferson, NJ
11.2022 - 12.2025
- Provided efficient, accurate service to multiple tables, enhancing guest experience in a fast-paced setting.
- Provided friendly and efficient service to diners in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely order accuracy, contributing to overall guest satisfaction.
- Recorded customer orders accurately at the point of sale.
- Maintained cleanliness and organization of dining area throughout shifts.
Lifeguard
Tomahawk Lake Water Park
Sparta, NJ
06.2025 - 09.2025
- Executed rapid response to emergencies, delivering first aid and stabilizing situations.
- Ensured safety of 200+ daily guests through proactive risk assessment and prompt decision-making.
- Enforced water safety rules to prevent accidents and promote guest awareness.
- Monitored swimming areas for safety and compliance with park regulations.
- Conducted regular equipment checks to ensure functionality and safety standards.
Front Counter Associate
Raising Cane's
Glassboro, NJ
02.2025 - 05.2025
- Processed payments and orders efficiently in high-traffic environment, contributing to customer satisfaction.
- Facilitated smooth operations during peak hours through effective teamwork and communication.
- Upheld cleanliness and compliance in workspace to meet health and safety standards.
Education
Bachelor of Science - Finance
Rowan University - Rohrer College of Business
Glassboro, NJ05-2027
Skills
- Financial Management
- Budgeting
- Strategic Planning
- Transaction Accuracy
- Leadership
- Team Collaboration
- Problem Solving
- Time Management
- Communication
- Customer Service
Leadership And Campus Involvement
- President, Phi Kappa Psi Fraternity, Rowan University, 04/26, Present, Lead chapter operations, budgeting, event planning, and executive board coordination., Oversee financial compliance, risk management, and strategic planning for 60+ members., Represent the chapter in university and national organization meetings.
- Treasurer, Phi Kappa Psi Fraternity, Rowan University, 12/25, 04/26, Managed chapter budget, dues collection, reimbursements, and financial reporting., Implemented accountability systems to ensure timely payments and financial stability., Collaborated with the executive board to maintain transparent and responsible financial practices.
Timeline
Food Server
Seven Star Diner
10.2025 - Current
Lifeguard
Tomahawk Lake Water Park
06.2025 - 09.2025
Front Counter Associate
Raising Cane's
02.2025 - 05.2025
Food Server
Jefferson Diner
11.2022 - 12.2025
Bachelor of Science - Finance
Rowan University - Rohrer College of Business