Nick Courts
New Lexington
Summary
Results-driven Sales Manager bringing 5+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Commercial Truck Driver
Superior Beverage
Lewis Center
03.2023 - Current
- Operated commercial trucks for timely delivery of beverages to clients.
- Conducted pre-trip and post-trip vehicle inspections for safety compliance.
- Managed route planning for efficient transportation and fuel savings.
- Assisted in loading and unloading products from the truck at delivery sites.
- Loaded, balanced, and secured product to safely transport goods.
- Ensured compliance with DOT regulations, such as hours of service, weight limits.
- Delivered goods to customers in a timely manner.
- Used road knowledge, traditional mapping and GPS applications to navigate.
- Managed time efficiently by planning routes ahead of time based on delivery orders.
- Hooked and unhooked trailers from tractor and converter dollies.
Sales Account Manager
Redbull distribution company
Columbus
02.2017 - 01.2023
- Delivered exceptional account service to strengthen customer loyalty.
- Formulated trusted relationships with key accounts.
- Addressed customer questions and concerns regarding products, prices and availability.
- Answered customers' questions about product prices, availability, uses and credit terms.
- Monitored market conditions, product innovations and competitor activity and adjusted account sales approach to address latest market developments.
- Answered customers' questions about products prices, availability, uses and credit terms.
- Negotiated details of contracts and payments and prepared sales contracts and order forms.
- Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
- Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
- Trained sales teams on educational products at seminars and special events.
- Scheduled average of 20 stops per day.
- Upsold add-on services to existing customers, generating incremental revenue gains.
Sales Representative
Ohio Foods
Columbus
06.2015 - 01.2017
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Created and implemented store displays, promoting sales and growth.
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
Sales Associate
Ace Hardware
Columbus
03.2010 - 05.2015
- Sold various products by explaining unique features and educating customers on proper application.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Built trusting relationships with customers by making personal connections.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Acted as point of contact for internal and external customers across departments.
Cashier
Giant Eagle
Columbus
09.2008 - 10.2009
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Increased sales by suggesting specific complementary items to customers.
Education
High School Diploma -
Grandview Heights High School
Columbus, OH06.2010
Skills
- Redbull knowledge of market
- Team building expertise
- Contract negotiation expertise
- Skilled multi-tasker
- Strong deal closer
- Exceptional customer service skills
- Prospecting and cold calling
- Proven sales track record
- Strong interpersonal skills
- Customer-oriented
- Product training and placement
- Upselling and consultative selling
- Strategic account development
- Relationship selling
- Vehicle inspection
- Route planning
- Load securing
- DOT regulations
- Time management
- Problem solving
- Effective communication
- Time efficiency
- Pre and Post-trip inspections
- Truck driving
- Defensive driving practices
- Truck and equipment monitoring
- Pickups and drop offs
Accomplishments
Earned Bull-of-The-Month award three times in a single year. Helped expand out my territory by cold calling accounts and setting up new customers for RBDC.
- Promoted from sales trainee to ASM, in less than 12-months
- Consistently maintained high customer satisfaction ratings.
Certification
- Certified Stihl tech, Ace hardware -2014
Education and Training
other
References
References available upon request.
Timeline
Commercial Truck Driver
Superior Beverage
03.2023 - Current
Sales Account Manager
Redbull distribution company
02.2017 - 01.2023
Sales Representative
Ohio Foods
06.2015 - 01.2017
Sales Associate
Ace Hardware
03.2010 - 05.2015
Cashier
Giant Eagle
09.2008 - 10.2009
High School Diploma -
Grandview Heights High School