Nickolas Crook
Fort Worth,TX
Summary
Experienced and reliable professional with a strong work ethic, specializing in construction and the swimming pool industries. Demonstrated ability to adapt and excel in diverse fields within these sectors. Adept at tackling challenging projects and delivering high-quality results. Committed to upholding industry standards and ensuring client satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Manager
Gold Medal Pools
04.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Scheduled out visits to potential leads for field sales representatives
Supervisor
Gold Medal Pools
05.2022 - 04.2024
- Oversaw daily operations of the Maintenance department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Pool Technician
Gold Medal Pools
04.2022 - 05.2022
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
General Contractor
Self Employed
10.2021 - 03.2022
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
servicemen
AllTex pools
07.2018 - 10.2021
- My role was to follow a set route cleaning various pools throughout the day
- Cleaning and service of pools
- Chemical, and equipment care
Team member
Tractor Supply Co
10.2019 - 01.2021
- Take care of customers while preforming other daily tasks
- Pulling pallets of feed out to the floor
- Doing online orders for customers
- Answering questions for customers
Education
Associate of Applied Science - Building Construction
Texas State Technical College
Waco, TX08.2021
High School Diploma -
Mansfield Legacy HS
Mansfield, TX05-2019
Skills
- CPR certified
- First Aid certified
- OSHA certified
- CPO Certified
- Hard working
- Dependable
- Responsible
- Problem solver
- Quick thinker
Timeline
Sales Manager
Gold Medal Pools
04.2024 - Current
Supervisor
Gold Medal Pools
05.2022 - 04.2024
Pool Technician
Gold Medal Pools
04.2022 - 05.2022
General Contractor
Self Employed
10.2021 - 03.2022
Team member
Tractor Supply Co
10.2019 - 01.2021
servicemen
AllTex pools
07.2018 - 10.2021
Associate of Applied Science - Building Construction
Texas State Technical College
High School Diploma -
Mansfield Legacy HS
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