Summary
Overview
Work History
Education
Skills
Timeline
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Nicola DeBenedictis

Carmel,NY

Summary

Results-driven, highly motivated, responsible, hard-working achiever. Hardworking Service with one year in maintaining and repairing diverse vehicles using advanced manual and mechanical skills. Collaborate with customers and other mechanics to understand problems and plan repairs. Focused on maximizing customer satisfaction with dependable, expert service. ASE 609 Air Conditioning certification, NYS inspectors license.

Overview

3
3
years of professional experience

Work History

Service Technician

Tesla
07.2023 - 03.2024
  • Replaced faulty high voltage battery packs following proper procedures with torque specifications
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Diagnosed and repaired problems with electrical and mechanical systems of the vehicle.
  • Inspected, evaluated and calibrated electrical and mechanical systems of vehicles.
  • Worked with diverse types of weather and ground conditions during mobile operation.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Automotive Service Technician

Mercedes-Benz Of Goldens Bridge
03.2022 - 03.2023
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed NY State inspections on vehicles

Retail Sales Associate

Autozone
04.2021 - 03.2022
  • Testing and replacement of Customer Batteries, Wipers, Lights, etc
  • Helped customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Maintained clean sales floor and straightened and faced merchandise
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Used POS system to process sales, returns, online orders and gift card activations
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Greeted customers and helped with product questions, selections and purchases.

Education

Automotive Technology Certificate Program - Automotive Technology

Lincoln Technical Institute

High School Diploma -

Carmel High School

Associate Degree in Cyber Security - Cyber Security

Westchester Community College
Valhalla, NY
05-2025

Skills

  • Motivated
  • Committed
  • Honest
  • Reliable
  • Problem-solver
  • Electrical experience
  • Safety awareness
  • Changing tires
  • Electrical repair procedures
  • Diagnostic skills
  • Troubleshooting skills
  • Bay management
  • Inspecting vehicles
  • Brake systems understanding

Timeline

Service Technician

Tesla
07.2023 - 03.2024

Automotive Service Technician

Mercedes-Benz Of Goldens Bridge
03.2022 - 03.2023

Retail Sales Associate

Autozone
04.2021 - 03.2022

High School Diploma -

Carmel High School

Automotive Technology Certificate Program - Automotive Technology

Lincoln Technical Institute

Associate Degree in Cyber Security - Cyber Security

Westchester Community College

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Nicola DeBenedictis