Nicholas Edwards
Awesome Human
Seattle,WA
Summary
A proactive professional with successful background in sales, marketing and business development. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Executive
Allstate Insurance Co
Seattle, WA
07.2020 - Current
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients, increasing total outbound activity by 45%.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Conducted annual reviews of existing policies to update information.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Office Manager
State Farm Insurance
Mercer Island, Washington
08.2019 - 07.2020
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
Licensed Insurance Producer
Freeway Motors
Seattle, Washington
07.2018 - 08.2019
- Utilized targeted email campaigns and cold calling to increase revenue.
- Provided coverage option information to assist clients in protecting assets.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Calculated premiums and established payment methods for sales.
- Conducted annual reviews of existing policies to update information.
Office Manager
Vern Fonk Insurance
Bellevue, Washington
11.2014 - 06.2018
- Delivered performance reviews, recommending additional training or advancements.
- Developed detailed plans based on broad guidance and direction.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth sales operations.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Store Manager
Lids Team Sports
Bellevue, WA
08.2012 - 02.2014
- Controlled store inventory and reviewed cash handling and operations reports.
- Completed daily paperwork and computer entry of sales data as established by management.
- Mentored team members to enhance professional development and accountability in workplace.
- Exhibited excellent people skills during interaction with employees and customers.
- Answered questions about store policies and addressed customer concerns.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Bachelor of Arts - Economics
Western Washington University
Bellingham, WA 05.2001 -
High School Diploma -
Todd Beamer High School
Federal Way, WA 05.2001 -
Skills
Client needs analysis
Account management
Commercial lines
Account retention
Cold Calling
Customer surveying
Flexible and Adaptable
Written and Verbal Communication
Data Entry
Problem-Solving
Teamwork and Collaboration
Certification
WA State Insurance License - Property, Casualty, Life, Health
Timeline
Product Executive
Allstate Insurance Co
07.2020 - Current
Office Manager
State Farm Insurance
08.2019 - 07.2020
Licensed Insurance Producer
Freeway Motors
07.2018 - 08.2019
Office Manager
Vern Fonk Insurance
11.2014 - 06.2018
Assistant Store Manager
Lids Team Sports
08.2012 - 02.2014
Bachelor of Arts - Economics
Western Washington University
05.2001 -
High School Diploma -
Todd Beamer High School
05.2001 -