Nick Ettlin
Portland,OR
Summary
With a long-standing career in the service industry, I am able to efficiently provide engaging and hospitable restaurant experiences that customers want to return to. Service-driven restaurant team member knowledgeable about classic cocktails and popular craft beers. Prepared to offer expertise gained over three plus years of experience and take on a dynamic position with a growing establishment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Kelly's Olympian
Portland, OR
03.2017 - Current
- Proficient in Oregon lotto procedures
- Knowledge of classic and craft cocktails
- Proper and precise cash handling skills
- Bartender for special/private event satellite bar
- Provided attentive service and proactively assessed guest needs
- Engaged in suggestive selling and other sales techniques
- Replaced empty kegs and soda syrups, etc
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Consistently provide outstanding customer service to generate more regulars and increase profits by word of mouth
- Honed ability to spot VIP intoxicated persons and cut them off swiftly and effectively
- Works well in high pressure/high volume service situations
Barback
Red Star Tavern
Portland, Oregon
10.2015 - 03.2017
- Promoted an inviting and relaxing atmosphere through attentive and courteous service all the while appropriately adding my own personal touches to each table and conversation
- Fostered a sense of teamwork by ensuring my co-workers and our workspace were well stocked and supported before, during, and after being in the midst of service
- Displayed the ability to adapt to changing needs and situations by routinely supporting other areas of the restaurant without hesitation or complaint
- Maintained guest satisfaction by proactively assessing needs and suggesting pairings or other items that would make over all experiences more spectacular.
Barback/Bar Tender
Randolph Beer
New York, NY
07.2014 - 0 2015
- Displayed pride in my work by ensuring I was well versed on all beverage lists and promotions
- Enthusiastically and exquisitely described food and drink options to guests as well as assisted in their decision-making process by listening to their needs and desires to better cater my suggestions to them
- Due to my personal integrity, I ensured drinks were poured properly as to minimize waste, food and my work areas were maintained to the highest safety and sanitation standards, and my large parties were properly prepared and cared for during service.
Education
High School Diploma - undefined
David Douglas High School
Portland, OR2003
Skills
Forward thinking and decisive; I am able to look beyond the obvious in order to anticipate the potential implications and consequences and resolve any potential difficulties before they arise in a timely manner
Strong attention to communication and interpersonal awareness; I am able to notice, interpret,and anticipate other’s concerns and feelings and communicate this information in a clear, consistent, and empathetic manner
Establishing focus and influencing others; with my internal customers, I am able to develop and communicate my and their goals in support of the business’s mission With external customers, I am able to gain other’s support for my suggestions after taking into consideration their preferences
Certification
Oregon Food Handlers Card
OLCC Service Permit
D.P.S.S.T Oregon Security Certified
References
References available upon request.
Timeline
Bartender
Kelly's Olympian
03.2017 - Current
Barback
Red Star Tavern
10.2015 - 03.2017
Barback/Bar Tender
Randolph Beer
07.2014 - 0 2015
High School Diploma - undefined
David Douglas High School