Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Nick Filby

Aubrey,TX

Summary

Food Service Director focused on great quality and volume. Proactive team leader, passionate about cooking and customer satisfaction. Enjoys success and hard work. Reliable, professional, outgoing, and dedicated to constant growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Food Service Director

SAGE Dining Services
Argyle, Texas
08.2023 - Current
  • Maintained accurate records of sales, labor costs, food costs, and waste management data.
  • Managed food service sales, costs and budget administration to keep operations in line with financial targets.
  • Supervised the daily operations of the kitchen, cafeteria, and catering services.
  • Menu planning and recipe development according to customer preferences.
  • Monitored inventory levels to ensure that adequate supplies were available at all times.
  • Analyzed financial statements regularly to identify areas of improvement within the organization.
  • Collaborated with dietitians to create specialized dietary plans for diverse needs.
  • Monitored food preparation methods, portion sizes, and presentation to ensure consistency.
  • Managed staff scheduling and payroll to optimize labor costs and productivity.
  • Led sustainability initiatives to reduce waste and promote environmentally friendly practices.
  • Analyzed customer feedback to identify areas for improvement and implement changes.
  • Developed and implemented menus that met nutritional guidelines and customer preferences.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Food Service Manager

University Of North Texas
Denton, TX
03.2022 - 08.2023
  • Trained and mentored up to 75 new employees each quarter.
  • Supervised the daily operations of the kitchen, cafeteria, and catering services
  • Oversaw operations for a high-volume facility managing 5,000 daily meals.
  • Added new menu options by consulting with a talented chef to develop new recipes based on local, seasonal ingredients.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Supervised portion control and quantities of preparation to minimize waste.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Coordinated maintenance and repair of food service equipment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Lead Cook

SAGE Dining Services
Dallas, TX
04.2020 - 03.2022
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Rotated through series of different stations based on team needs.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Trained kitchen workers on culinary techniques.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Performed as head chef to maintain team productivity and restaurant quality.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Assisted with interviewing, hiring and training kitchen personnel.
  • Built strong vendor relationships to bring in top ingredients at optimal prices.
  • Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
  • Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
  • Performed financial analysis and recommended effective methods to cut costs.
  • Managed ordering, inventory levels, receiving, invoice settling and equipment maintenance.
  • Initiated software based inventory control system to manage inventory and analyze food cost.
  • Managed kitchen staff team and assigned various stages of food production.

Catering Chef

Walters Wedding Estates
Aubrey, TX
08.2019 - 04.2020
  • Created unique and fun catering meal options, which included seaside clambakes, pig roasts and summertime barbecues.
  • Supervised kitchen staff of 12 individuals, delivering on-the-fly training and mentoring to improve skills.
  • Prepared dishes for catering events or during high-volume shifts.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Distributed food to service staff for prompt delivery to customers.
  • Monitored staff members at catering events and functions, providing in-depth instructions ahead of time.
  • Worked with clients one on one to create enticing catering menus for array of events from weddings and christenings to work parties and holiday meals.
  • Directed food delivery and presentation to maintain catering operations.
  • Oversaw food preparation, production and presentation according to quality standards.

Catering Chef

Uniquely Yours Catering
Eureka, CA
05.2017 - 08.2019
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Monitored quality, presentation and quantities of plated food across line.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Assigned specific duties to employees to maintain productive operation of kitchen and food service.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Grilled and deep fried various foods from meats to potatoes.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Purchased ingredients from local farms to benefit environment and reduce costs.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.

Line Cook

Saltfish House
Arcata, CA
07.2016 - 05.2017
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Assisted in preparation of menu items ranging from octopus to live lobster.
  • Cooked multiple orders simultaneously during busy periods.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.

Line Cook

Tomo Japanese Restaurant
Arcata, CA
02.2014 - 04.2016
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Precooked garnishes for later use to top off fresh dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Created nutritious, visually appealing, innovative and properly prepared and flavored food.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.

Education

High School Diploma -

Billy Ryan High School
Denton, TX
06.2013

Skills

  • Recruitment and hiring
  • Staff leadership
  • Team management
  • Purchasing
  • Banquets and catering
  • Budgeting and cost control
  • Menu development
  • Training & development
  • Recipe creation
  • Customer service oriented
  • Cutting and slicing techniques
  • ServSafe certified
  • Food allergy understanding
  • Nutrition

References

Alex Begovic- Chef/Owner (707)-616-4857

J.R. Carpenter General Manager (903)-368-2838

Matt Moss- Executive Chef (312)-257-7752

Maria Marcum- FEMA Employee (940)-300-5472

Certification

  • ServSafe Manager Certification

Timeline

Food Service Director

SAGE Dining Services
08.2023 - Current

Food Service Manager

University Of North Texas
03.2022 - 08.2023

Lead Cook

SAGE Dining Services
04.2020 - 03.2022

Catering Chef

Walters Wedding Estates
08.2019 - 04.2020

Catering Chef

Uniquely Yours Catering
05.2017 - 08.2019

Line Cook

Saltfish House
07.2016 - 05.2017

Line Cook

Tomo Japanese Restaurant
02.2014 - 04.2016

High School Diploma -

Billy Ryan High School

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