NICK GHOSOPH

• Managed dozens of calls, emails, and transactions per day.
• Provided exceptional customer service by assisting clients in selecting artwork based on their preferences and budget considerations.
• Maintained a user-friendly website with up-to-date information on available artworks for purchase.
• Oversaw daily gallery operations including staffing, budgeting, sales goals, and facility maintenance to ensure smooth functioning at all times.
• Conducted regular staff training sessions on customer service skills to maintain a knowledgeable team capable of delivering excellent service.

Management said, "My newly assigned department, sales, increased by 3 times.

Corporate quarterly inspections resulted in a 10 award for my department assigned (Tools and Accessories), the highest award ever given for any of the dozens of corporate stores owned.

Not only have I maintained an excellent ability to manage my assigned department, the following was reported by clients I served.

Engaged in friendly conversation with customers to better identify their needs with efficient product location assistance and knowledgeable recommendations, thereby fostering a positive relationship with clientele.

• Used the in-store system to locate inventory and place special orders for customers.
• Developed strong product knowledge and stayed current on sales floor merchandise and updates, enabling informative guidance for customers during their purchasing decisions.
• Prioritized helping customers over completing other routine tasks in store.
• Recommended complementary purchases to customers, increasing revenue.
• Promoted excellent team collaboration through clear communication with coworkers, supervisors, and other departments within the organization as necessary.
• Assisted in the training of new team members by sharing best practices and providing guidance on store procedures and product knowledge.
• Timely ordering of merchandise on the sales floor in the assigned departments through regular restocking processes.
• Conducted regular inventory audits, ensuring accurate stock levels and minimizing discrepancies in the assigned departments.
• Stocked merchandise, clearly labeling items, and restocking according to the department.
• Maintained a clean and organized sales floor, resulting in an attractive shopping environment for customers.

• Once the client selected my company as the Contractor of choice, the one-week job turned into months and months of additional repairs to be completed.
• Effectively managed multiple concurrent projects while maintaining strict deadlines and high-quality standards.
• Maximized project outcomes by implementing creative design solutions tailored to clients'' specific needs and preferences.
• Increased project efficiency by effectively managing subcontractors and ensuring timely completion of tasks.
• Optimized material usage by accurately estimating required quantities, minimizing waste, and reducing costs for clients.
• Interior and Exterior Projects as needed, Electrical, Plumbing, Landscape and Irrigation. Kitchen, Bath, Cabinets, Door, Windows. Tile, Stone Masonry.
• Isolating what the needs are and providing a solution.
• Used variety of hand and power tools to complete tasks.