Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Nick Guzman

Pacoima,CA

Summary

Dynamic Assistant Store Manager with a proven track record at CVS Pharmacy, adept in operations oversight and staff supervision. Excelled in leveraging strategic merchandising and marketing skills to drive business development. Demonstrated exceptional time management and leadership, ensuring compliance and enhancing customer satisfaction. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

CVS Pharmacy
North Hollywood, CA
01.2022 - 01.2025
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Trained new employees on store policies, procedures and customer service standards.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Cashier

CVS Pharmacy
North Hollywood, CA
12.2018 - 01.2021
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints professionally in accordance with company policy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Reseda High School
Reseda, CA
06-2015

Skills

  • Stock management
  • Operations oversight
  • Upselling and cross selling
  • Store operations
  • Staff supervision
  • Assignment delegation
  • Business development and planning
  • Records management
  • Time management
  • Strategic merchandising
  • Marketing and promotions

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Assistant Store Manager

CVS Pharmacy
01.2022 - 01.2025

Cashier

CVS Pharmacy
12.2018 - 01.2021

High School Diploma -

Reseda High School

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Nick Guzman