NICK HAYNES
Service Applicator Manager
Auburn Hills,MI
Summary
Versatile professional with a unique blend of technical expertise and leadership experience across IT, pesticide application, and logistics operations. Managed IT infrastructure, implemented pest control programs, and optimized warehouse operations. With a track record of improving operational efficiency, maintaining safety standards, and leading diverse teams. Combines strong technical aptitude with excellent problem-solving abilities and team leadership skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Applicator Manager
The Pond Guy
03.2020 - 12.2024
- Collaborated with clients to develop customized pest management plans, addressing individual needs and concerns.
- Managing, training and mentoring new hires on proper handling techniques, data collection, storage procedures, and emergency response protocols.
- Maintained detailed records of pesticide applications with The Michigan Department of Environment, Great Lakes, and Energy (EGLE) ensuring regulatory compliance and accurate tracking of treatments.
- Managed chemical inventory and ordering to maintain proper stock of necessary treatment items.
- Delivered monthly reviews for all Service Applicators.
- Increased client satisfaction and retention through diligent monitoring of treatment outcomes, responding to inquiries and providing updates on treatment progress.
- Inspected vehicles and equipment and performed repair work to maintain optimal functionality and longevity.
- Stayed current on industry trends through continued education, attending workshops and conferences regularly.
Warehouse Supervisor & IT
Aleva Stores
05.2013 - 03.2020
- Respond, research and troubleshoot computer hardware, software and network support requests.
- Communicate and strategize with IT consultant firms on large scale issues.
- Create new user and administrative profiles for new hires.
- Setup and complete new user workstations for new hires.
- Complete software updates for shipping stations for supply carriers (FedEx, USPS, UPS and DHL)
- Supervised warehouse operations by managing and training employees during shifts for optimal scheduling, task delegation, and overall productivity.
- Used warehouse management software (SQL Server, NetSuite, Stone Edge Order Manager and Excel) to reconcile daily inventory.
- Conducted regular inventory audits to identify discrepancies in stock counts.
- Deliver monthly performance reviews.
Electronics Sales Associate
Target
02.2009 - 04.2013
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Achieved consistent positive feedback from customers, reflecting high satisfaction with service and support.
Education
High School Diploma -
Brethren High School
Brethren, MI 05.2001 -
Film And Video Production
Motion Picture Institute
Troy, MISkills
Problem-solving
Self motivated
Eager to learn
Chemical handling
Supervisory and Management skills
Customer service & education
Troubleshooting equipment
Operating system management
Hardware installation and software repair
Technical troubleshooting
User training
Certification
Certified Hi Lo Driver
Timeline
Service Applicator Manager
The Pond Guy
03.2020 - 12.2024
Warehouse Supervisor & IT
Aleva Stores
05.2013 - 03.2020
Electronics Sales Associate
Target
02.2009 - 04.2013
High School Diploma -
Brethren High School
05.2001 -
Film And Video Production
Motion Picture Institute
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