Summary
Overview
Work History
Education
Skills
Timeline
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Nick Howley

Management Information Systems (MIS)
Sandy Springs,United States, Georgia

Summary

Junior at Kennesaw State University currently studying Information systems. Searching for a summer internship or job with a company looking for very eager applicants with a thirst for knowledge and drive to invest in themselves.

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Front of House Crew Leader

Chick-fil-A Restaurants
Marietta, United States
04.2019 - Current


  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
  • Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
  • Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.

Field Maintenance

Howley Landscaping
Atlanta, GA
09.2014 - Current


  • Coordinating and supervising landscapers to quickly revitalize the look of the park
  • picking up trash, blowing leaves, mowing grass, and keeping the grounds.

Education

BBA - Management Information Systems (MIS)

Kennesaw State University
Kennesaw, GA
08.2020 - Current

Skills

Communicationundefined

Timeline

BBA - Management Information Systems (MIS)

Kennesaw State University
08.2020 - Current

Front of House Crew Leader

Chick-fil-A Restaurants
04.2019 - Current

Field Maintenance

Howley Landscaping
09.2014 - Current

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Nick HowleyManagement Information Systems (MIS)