Nick Jandro
5-Star Movers
MANKATO,MN
2
Languages
1
Certification
5
years of professional experience
Dedicated professional with expertise in customer service, task delegation, and process improvement. Proven ability to enhance workflow and resolve customer concerns promptly, contributing to elevated service experiences.
Work History
Professional Moving Crew Lead
2 Years 4 Months- Coordinated logistics for residential and commercial moves, optimizing route planning.
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Conducted quality checks on packed items, minimizing damage during transit.
- Resolved customer concerns promptly, enhancing overall service experience.
- Implemented process improvements that increased efficiency in loading and unloading procedures.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Drove trucks with heavy loads in a safe and timely manner.
- Worked basic tasks like packing, loading and unloading boxes and heavy furniture.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Front Desk Sales Associate
9 Months- Managed front desk operations, ensuring efficient check-in and check-out processes for members.
- Assisted customers with membership inquiries, providing tailored solutions to enhance satisfaction.
- Coordinated gym tours and promotional events, increasing member engagement and retention rates.
- Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
- Developed strong relationships with clients, fostering a welcoming environment to encourage community building.
- Trained new staff on operational procedures and customer service best practices to ensure consistency.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
- Managed basic gym cleanliness such as picking up weights and attachments around the gym, wiping down and dusting equipment, stocking food and beverages in the coolers and on shelves, stocking and tagging clothes and merchandise, cleaning the bathrooms and taking out trash and recycling.
Food and Beverage Attendant
2 Years 4 Months- Organized and stocked shelves to ensure product availability and presentation.
- Monitored inventory levels, replenishing stock to maintain optimal supply.
- Trained new staff on stocking procedures and safety protocols for operational excellence.
- Conducted regular audits of stock levels, identifying discrepancies and addressing issues promptly.
- Assisted in maintaining a clean and orderly work environment to support safety standards.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Occasionally covered the front end and starbucks as well as filling in for fulfillment and general merchandise
Cashier
3 Months- Assisted in inventory management and stock replenishment to optimize sales floor efficiency.
- Trained new cashiers on operating procedures and best practices for customer interactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed customer transactions accurately using point-of-sale systems.
- Occasionally made a frozen yogurt bowl for customers that weren't able to do it themselves.
Education
Associate of Science - Exercise Science
- Relevant Coursework: Concepts in Personal Training & First Aid
- 3.6 GPA
High School Diploma
- Graduated with highest honors
- Graduated with completion in the STEAM program
- Lettered in academics every year of High School
- Made it on the A honor roll every year of High School
- Did PSEO through Anoka Ramsey Community College my Senior Year.
- Was in NHS club
- Took college level math and science classes
- Participated in Marching Band and Track and lettered in both.
- Played in concert band abroad in Italy.
- Ranked in Top 3% of class.
- Participated in Rock Climbing Club and learned how to ice climb
- Graduated with a 4.05 GPA
Skills
Task delegation
On-the-job training
Training and mentoring
Ability to perform under pressure
Adaptability
Proactive initiative
Safety compliance
Improvisation skills
Preparedness
Customer service empathy
Customer engagement
Preparedness
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Designed and developed my own gym product through the STEAM program in High School and presented it to a large group of people.
- Graduated with highest honors and a GPA of 4.05 in High School
- I have designed a number of fitness and nutrition programs for clients.
- Competed and won awards in 2 bodybuilding shows
- Documented and resolved membership issues which led to better understanding and more people signing up for gym memberships.
- Achieved First Class in Boy Scouts
- Marketed my fitness social media and gained traction to gain clients and affiliations with fitness companies.
Affiliations
- Raw Nutrition
- MyCookieDealer
Certification
- First Aid and CPR
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Bodybuilding/Fitness
Drumming and Piano musician work
Fishing
Anatomy and Kinesiology
Health and Nutrition
Social Media Advertising and Film
Running
Hiking
Rock Climbing
Kayaking
Traveling
I like trying new recipes and food trends.
Cooking
Sports
Spending time with friends & family
Meeting new people and making connections
Timeline
Front Desk Sales Associate
Los Campeones Gym
10.2025 - 07.2026Read More
Professional Moving Crew Lead
5-Star Movers
04.2024 - CurrentRead More
Food and Beverage Attendant
Target
12.2021 - 04.2024Read More
Cashier
Sweet Toppings
09.2021 - 12.2021Read More
Anoka-Ramsey Community College
Associate of Science from Exercise Science
Read More
Anoka High School
High School Diploma
Read More