Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nick Johnston

Sandia Park,NM

Summary

Experienced home automation installer/programmer with a proven track record of 15 years in the industry. Demonstrates extensive knowledge in residential and commercial AV systems. Excels in troubleshooting issues and finding effective solutions, while fostering collaboration with colleagues and various trades. Adaptable learner who proactively takes initiative to ensure the job is completed to the highest standards. Thrives on assuming responsibility and seizing opportunities to showcase value to employers. Embraces challenges head-on, never opting for the easy way out or accepting defeat. Takes pride in delivering exceptional customer service, exceeding expectations, and consistently achieving excellence in every project. Committed to going above and beyond the typical 8 to 5 employee mentality.

Overview

14
14
years of professional experience

Work History

Project Manager/Programmer/Lead Installer/Trainer

ListenUp
07.2017 - Current
  • Creating blueprints, wiring schematics, AV rack drawings and comprehensive Pre wiring plans.
  • Creating and deploying robust network solutions from large to small.
  • Installing Lutron light switches/dimmers, garage door motor control, proximity sensors, HVAC controllers, motorized window treatments, automated fireplace igniters, step sensors, landscape audio including underwater speakers, automated locks, Geo fencing camera systems, voice control automation, advanced network configuration.
  • Planned, designed, and scheduled phases for large projects.
  • Mounting TV's, video walls, in wall/ceiling speakers, sound bars, in wall keypads.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Training many service technicians new to the industry.
  • Programming custom control systems across multiple platforms.
  • Installing cable boxes, modems, audio/visual streaming devices, routers WAPS, polycom telephone systems, video surveillance.

LEAD INSTALLER/TECHNICIAN

R&R Media Systems
07.2014 - 07.2017
  • Installed custom high level dedicated home theater systems from home construction to finish.
  • Setup custom integration solutions for clients based on their needs.
  • Ensured customer satisfaction by listening to concerns, offering solutions/options and ensuring all equipment works properly.
  • Installed theater sound treatments and fabric coverings.
  • Directed and lead 3 incoming installers to ensure success of installation.
  • Answered customer concerns to troubleshoot system failures and explain basic operation of systems.

HOME AUTOMATION TECHNICIAN

The Phonograph
10.2010 - 07.2014
  • Installed equipment with precision and accuracy to ensure customer satisfaction.
  • Explored control systems and learning brand specific programming.
  • Ran audio, video, data, telephone and low voltage wires.
  • Created inventory lists of parts used per job, and itemizing time for billing.

Education

Aviation Mechanics

Spartan Aeronautics

Small Engine Mechanics And Repair Technology

Tulsa Technology Center
Broken Arrow, OK

Undergraduate Studies

Tulsa Community College
Tulsa, OK

Skills

  • Lutron HW and Ra, URC, QSYS, Elan, Savant, Crestron home, Control 4, Logitech, Barco
  • Blue print Creating/reading/interpreting
  • Audio calibration, sound treatments, acoustic/aesthetic fabric coverings, custom home theaters
  • Highly dependable/maintains flexible work schedule
  • Works Well Under Pressure
  • Advanced problem solving
  • Expert running wires through impossible locations
  • Training new technicians
  • Project management
  • New hire training

Accomplishments

ES3J - Journeyman LV

PCNA - Network Administrator

PM Presidential award for 2024

CEDIA Certified Technician

Certified programmer in 5 Control systems

Timeline

Project Manager/Programmer/Lead Installer/Trainer

ListenUp
07.2017 - Current

LEAD INSTALLER/TECHNICIAN

R&R Media Systems
07.2014 - 07.2017

HOME AUTOMATION TECHNICIAN

The Phonograph
10.2010 - 07.2014

Small Engine Mechanics And Repair Technology

Tulsa Technology Center

Undergraduate Studies

Tulsa Community College

Aviation Mechanics

Spartan Aeronautics
Nick Johnston