Nick Jorgensen

Manage customer interactions, inventories, finance, and sales processes. Oversee the activities of sales personnel ensuring sales targets and customer service levels are achieved. Manage the hiring, training, development and performance of all sales staff. Develop effective teams by communicating expected performance standards, monitoring performance, identifying development needs, and providing constant coaching and mentoring.

• Established and cultivated solid business relationships with new or existing customers.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Coached and counseled 12 sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Managed all aspects of location operations and P&L. Monitor work performed at all the plants in conjunction with plant personnel regarding chemical cleaning, vacuum trucks, hydro blasting, and environmental services. 75-100 staff and a fleet of different types of trucks providing 24/7 365 service.

• Oversaw financial reporting for location, providing accurate data analysis to inform budgetary decisions and support long-term profitability goals.
• Improved employee satisfaction through effective communication, team building activities, and staff training programs.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Daily collaboration with sales team to drive uniform, linen rental, and direct sales by garnering sales personnel expertise, providing outstanding customer service, and leading effective negations to close sales.

• Proactively identified potential bottlenecks in sales pipeline to minimize risks and maintain healthy deal flow for sustained revenue growth.
• Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.

*OPERATIONS MANAGER NW REGION (multiple facilities, 8 states) (08-14)

*FACILITY GENERAL MANAGER, Pineville, LA (03-08)

Managed and oversaw all aspects of operations and P&L for an environmental services organization specializing in chemicals, waste water disposal, environmental management, transportation and disposal of hazardous waste, environmental clean-ups (remediation), parts washers, and vacuum truck services, along with used oil recovery and recycling.

• Partnered with facility general managers, warehouse supervisors, route supervisors, and all facility personnel to define employee activities.
• Building and development of sales teams, routes sales, and in-house sales personnel
• Ensured and enforced corporate and facility specific health/safety protocol and Standard Operating Procedures.
• Drove all areas of compliance regarding hazardous/non-hazardous waste, to include waste water treatment and disposal; ensured proper waste routing and management.
• Led focus on physical expenditures pertaining to facility operations and cap-ex projects, including project management, process management/improvement, environmental compliance and safety.
• Ensured compliance with all company policies/procedures, state and government regulations.