Nick Killian
Oklahoma City,OK
Summary
With over 10 years of experience in fast-paced customer-facing roles, I have gained valuable skills as a cashier, delivery driver, and hotel front desk attendant. Reliability, quick thinking, and a calm, solutions-focused approach have been highly appreciated by both colleagues and customers. Strong work ethic and a genuine passion for delivering positive experiences in every role undertaken.
Overview
7
7
years of professional experience
Work History
Order Puller
Hobby Lobby Distribution Center
01.2025 - Current
- Prepared packages for shipment efficiently, minimizing potential damages during transit.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Reduced order processing time with effective communication and coordination among team members.
Front Desk/Shuttle Driver
Holiday Inn
11.2024 - 01.2025
- Greeted guests and visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Transported guests and airline flight crews between to and from hotel
Front Desk
Norblad Hotel
11.2023 - 09.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed payments and maintained accuracy in nightly financial records.
- Managed laundry operations, ensuring cleanliness and guest satisfaction.
Delivery Driver
Slurpalicious, LLC
01.2022 - 10.2023
- Delivered meals promptly and courteously to customers' homes and businesses, building strong rapport with clients
- Navigated heavy tourist traffic efficiently, maintaining a perfect safety record
- Awarded "Best Driver" in March 2023 for exceptional service and reliability.
Cashier
Fred Meyer
01.2018 - 08.2020
- Operated the register and assisted customers, providing a friendly and efficient checkout experience
- Promoted to U-Scan cashier, managing six self-checkout machines and assisting multiple customers simultaneously
Education
General Educational Development (GED) -
Clatsop Community College
Astoria, ORSkills
Greeting guests
Multitasking
Communication
Time Management
Client Relationship Management
Attention to Detail
Adaptability
Problem-solving skills
Timeline
Order Puller
Hobby Lobby Distribution Center
01.2025 - Current
Front Desk/Shuttle Driver
Holiday Inn
11.2024 - 01.2025
Front Desk
Norblad Hotel
11.2023 - 09.2024
Delivery Driver
Slurpalicious, LLC
01.2022 - 10.2023
Cashier
Fred Meyer
01.2018 - 08.2020
General Educational Development (GED) -
Clatsop Community College
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